Autonation Subaru Carlsbad

Professional, friendly, and efficient dealership. We travel a few hours to visit this dealer specifically because of the positive experiences we’ve had. Will continue to use Bob Baker for our Subaru nee travel a few hours to visit this dealer specifically because of the positive experiences we’ve had. Will continue to use Bob Baker for our Subaru needs. More

I had been driving my truck since 2007 but it was finally time to trade in and find the next adventure partner. I’d been ogling the crosstrek for the last few years and when the engine got its upgrade for th time to trade in and find the next adventure partner. I’d been ogling the crosstrek for the last few years and when the engine got its upgrade for the 2021 line, I had to test one out. I ended up with a great trade value, great service, and I’m more than stoked about my new crosstrek limited! More

Very attentive the service rep kept in touch with me and let me know what was going on with my car and how long repairs would take. let me know what was going on with my car and how long repairs would take. More

Good dealership. Friendly people. But, even though we'd done all the negotiating before we arrived and had a deal locked in, it still took FOUR HOURS at the dealership to do all the lease paperwork. Due to done all the negotiating before we arrived and had a deal locked in, it still took FOUR HOURS at the dealership to do all the lease paperwork. Due to COVID, we didn't want to be there long, and wanted to be indoors as little as possible, but we waited around for hours (and then had to sit indoors, in a small closed room with the Finance guy for over a half hour). First we waited for deal/credit check stuff, and then waiting for the Finance Dept. to get to us. It was a busy day there, but it seems like they should staff up the Finance Dept so it's more than ONE guy helping every single buyer who comes through there. More

We are so grateful to be able to work with the Bob Baker team on getting our first Subaru! Everyone was so helpful and was able to answer any question we had thoroughly. We look forward to being apart of th team on getting our first Subaru! Everyone was so helpful and was able to answer any question we had thoroughly. We look forward to being apart of the Subaru family for a long time! More

Great service! Erik helped me with the scheduled six month service for the oil change and for the tire rotation. Very knowledgeable and friendly. Thank you! month service for the oil change and for the tire rotation. Very knowledgeable and friendly. Thank you! More

They listened to what I was looking for and were thoughtful, with a longer term focus about developing a relationship, which I appreciate and would recommend them to others. thoughtful, with a longer term focus about developing a relationship, which I appreciate and would recommend them to others. More

Sales employee Austin was professional and very knowledgeable. No pressure and he expertly answered all of our questions. Friendly, polite, and efficient. Knew his product. knowledgeable. No pressure and he expertly answered all of our questions. Friendly, polite, and efficient. Knew his product. More

Everything was smooth. They were friendly and service was prompt. First time coming to the dealership and I will definitely be back for another service prompt. First time coming to the dealership and I will definitely be back for another service More

I was impressed by the car. But when we were doing the paper work they added on about an additional $3500 for extended warranty and a security system to my knowledge was already on the car. I was very dis paper work they added on about an additional $3500 for extended warranty and a security system to my knowledge was already on the car. I was very disappointed that they added this $3500 on and took advantage of me as I was juat a first time care buyer. I am happy with the car but not the experience I had with the dealship. More