Autonation Subaru Carlsbad

I was impressed by the car. But when we were doing the paper work they added on about an additional $3500 for extended warranty and a security system to my knowledge was already on the car. I was very dis paper work they added on about an additional $3500 for extended warranty and a security system to my knowledge was already on the car. I was very disappointed that they added this $3500 on and took advantage of me as I was juat a first time care buyer. I am happy with the car but not the experience I had with the dealship. More

Our Sales Consultant Yuri was very helpful and the process of test driving and purchasing our first Subaru went smoothly. I love my new 2021 Subaru Outback. process of test driving and purchasing our first Subaru went smoothly. I love my new 2021 Subaru Outback. More

My experience was pleasant and they helped me find exactly the car I wanted. The whole process was smooth and even enjoyable! I have purchased my last two cars here, and this is the first place I'll g exactly the car I wanted. The whole process was smooth and even enjoyable! I have purchased my last two cars here, and this is the first place I'll go when it's time for my next new Subaru. More

Always professional; always caring! Buying a Subaru from Bob Baker is one of the best decisions we’ve made. Zach, in the service department, is always attentive and ready to address all of our service conc Bob Baker is one of the best decisions we’ve made. Zach, in the service department, is always attentive and ready to address all of our service concerns. More

Quick service for an oil change and Erik is very personablefrom the service department! 5 out of 5. I also appreciate the free carwash very much. personablefrom the service department! 5 out of 5. I also appreciate the free carwash very much. More

Overall a satisfactory experience. It is difficult with Covid for you folks to provide your usual higher level of customer service, for example, providing shuttle service. Covid for you folks to provide your usual higher level of customer service, for example, providing shuttle service. More

Just all around great service.I had questions about what Just all around great service. I had questions about what service was needed on my Forester, since I had bought it a year ago, but had very low milea Just all around great service. I had questions about what service was needed on my Forester, since I had bought it a year ago, but had very low mileage. Norman answered all my questions and was very informative. I brought my car in the next day and Tanner serviced my car in a very timely manner. I will bring my car here again even though I don’t live close by. More

All communications with Elibeth and Terrence was positive and constructive. Appointment for test drive and vehicle search was smooth and it resulted in our purchase two days later. Well done! and constructive. Appointment for test drive and vehicle search was smooth and it resulted in our purchase two days later. Well done! More

Jim Mirreghabie was a delight to work with. He was detail oriented, friendly and ver efficient. Although the buying experience takes a long time, he made it good. oriented, friendly and ver efficient. Although the buying experience takes a long time, he made it good. More

Awesome service. Great feedback during the service. Feel that they did everything possible to solve the issue. Great attitudes. The service manager understands the concept that the customer is always right. that they did everything possible to solve the issue. Great attitudes. The service manager understands the concept that the customer is always right. More