Autonation Subaru Carlsbad

Best service! They always make me feel comfortable and do quality work! I tell everyone that has a VW to get their car worked on through Bob’s Baker. Thank you Bobby for taking care of me and my Jetta! quality work! I tell everyone that has a VW to get their car worked on through Bob’s Baker. Thank you Bobby for taking care of me and my Jetta! More

Easy, pressure-free experience. We would have liked to have been able to see more cars on the lot but they made it work for us. They also seemed to take a long time to get the deal done. have been able to see more cars on the lot but they made it work for us. They also seemed to take a long time to get the deal done. More

Even with appointment waited 3 hours before car was taken back! What’s the point of making an appointment? Service tech Eddie was very friendly. back! What’s the point of making an appointment? Service tech Eddie was very friendly. More

Came in for the 1st oil change. Service great very friendly. Only thing missing was the coffee... but I understand everything is shut down because of covid friendly. Only thing missing was the coffee... but I understand everything is shut down because of covid More

Yuri was knowledgeable, polite and efficient. He personalized the entire process and made our first lease experience easier than we could have imagined. He followed up after the sale and helped us o personalized the entire process and made our first lease experience easier than we could have imagined. He followed up after the sale and helped us out with an issue we didn’t anticipate. Excellent experience. Thanks, Yuri! Also spoke with Seth and Robert over the phone. Very helpful. More

The air bag recall service was easy. Zach also helped a lot with my brakes. Ended up needing new rotors which the other service center did not notice. Much smoother ride now. lot with my brakes. Ended up needing new rotors which the other service center did not notice. Much smoother ride now. More

Great dealer with great service. It was very easy to make a appointment. My car was serviced and cleaned in an extremely timely manner. Thanks a appointment. My car was serviced and cleaned in an extremely timely manner. Thanks More

Had an appointment to have a 12,000 mile maintenance Had an appointment to have a 12,000 mile maintenance service I was there And waited for two hours. I even had an appointment. Really? Had an appointment to have a 12,000 mile maintenance service I was there And waited for two hours. I even had an appointment. Really? More

DO NOT GO HERE. I REPEAT!!! DO NOT GO HERE. They broke something in my car during my service and claimed they did not!! The general manager Norman was very rude and wouldn’t let me speak and explain to hi something in my car during my service and claimed they did not!! The general manager Norman was very rude and wouldn’t let me speak and explain to him that my job REQUIRES me to have what they broke!! They refused to replace it because “there is nothing we can do about it since it is not a Volkswagen product”. So I said I wanted my money back for my service then so I could afford to pay for what they broke myself, and they refused to refund me!! I’ve never been so disappointed and furious in my life, I have never had that experience ever!! I will never go back to any Volkswagen dealership!! More

They took short cuts, not replacing all 4 coils, just one coil. Which broke the next on the way home going on South 5 to SD. They said it was VW Policy. 10 year old CC under warranty. They ended up fixing al coil. Which broke the next on the way home going on South 5 to SD. They said it was VW Policy. 10 year old CC under warranty. They ended up fixing all. More