Autonation Subaru Carlsbad

I had a very easy smooth experience and will definitely recommend to others. Yuri was professional and new everything about the car. Love my car! recommend to others. Yuri was professional and new everything about the car. Love my car! More

I was there for 3 1/2 hours but in the end I am a satisfied customer knowing the work was done correctly. Thanks for all you did to meet my expectations. Am also grateful that you took the initiativ satisfied customer knowing the work was done correctly. Thanks for all you did to meet my expectations. Am also grateful that you took the initiative to disinfect my vehicle before handing back my keys, also protected by a plastic bag! More

I bought a 2021 Forester Touring. It was a pleasant experience, with excellent customer service in the browsing and buying process. No unexpected bumps or surprises. experience, with excellent customer service in the browsing and buying process. No unexpected bumps or surprises. More

My experience with your service department was pleasant. Zach Lenfesty was efficient and curteous in explaining the repairs to me. He also took a picture of my 2014 Subara Outback engine and show me the pro Zach Lenfesty was efficient and curteous in explaining the repairs to me. He also took a picture of my 2014 Subara Outback engine and show me the proximity of the spark plugs that needed to be replaced. The spark plugs are difficult to reach. Thank you for the pleasant visit. More

Such a great experience from beginning to end. I never felt that pressure to buy like at so many other dealerships; which is what sealed the deal for me. Hugh listened to what I needed and made sure to de felt that pressure to buy like at so many other dealerships; which is what sealed the deal for me. Hugh listened to what I needed and made sure to deliver. I am super excited about my new car. It was a pleasure doing business at Bob Baker Subaru/Volkswagen! More

Bobby Reynolds was his usual stellar self.Thank you for Bobby Reynolds was his usual stellar self. Thank you for getting my GTI back on the road. This review is now twenty five words long. Bobby Reynolds was his usual stellar self. Thank you for getting my GTI back on the road. This review is now twenty five words long. More

I had Good communication on when car was ready. Even washed my car which I was not expecting. Liked the night time drop off option. Woot washed my car which I was not expecting. Liked the night time drop off option. Woot More

Julián is the best! I always ask for him because he is very thorough, knowledgeable, professional and caring. He always recommends what needs to get done and is very helpful and detailed. very thorough, knowledgeable, professional and caring. He always recommends what needs to get done and is very helpful and detailed. More

Service was excellent, JP, the service rep, was very courteous, very professional and friendly. The car was ready when promised and the cost of the service was way under the original estimate. courteous, very professional and friendly. The car was ready when promised and the cost of the service was way under the original estimate. More

Julian Perez is amazing, professional, knowledgeable, personable and has great rapport, he went above and beyond to make my experience with Bob Baker Subaru a positive one. Please commend him and give hi personable and has great rapport, he went above and beyond to make my experience with Bob Baker Subaru a positive one. Please commend him and give him a raise, he should be the one to train all new employees in customer service!!! Really appreciate his assistance and professionalism!! More