Autonation Subaru Carlsbad

Great communication! Appreciate the use of a lozner vehicle and vehicle wash. All repairs completed successfully. This 25 word minimum is ridiculous. XXX XXX XXX. vehicle and vehicle wash. All repairs completed successfully. This 25 word minimum is ridiculous. XXX XXX XXX. More

I bought my first Subaru in CO, before making the move to Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I won Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I wondered if I would find that sense of family with a Subaru dealership out here. I was so fortunate to find Bob Baker Subaru. Let me just say, I felt the love here at Bob Baker!! Even just bringing my Subaru to be serviced (before purchasing from them) I felt valued. I undoubtedly found that sense of family once again. That is something I LOVE about Subaru. After three years of servicing my first Subaru here at Bob Baker, I ended up purchasing a Subaru CrossTrek from Bob Baker Subaru. My experiences with the Sales/Finance departments were no different. Purchasing a new vehicle is no small investment. They realize this. They are knowledgeable and truly listen to their customers. Respectful and helpful. They showed me vehicles that were within my means and met my criteria. There weren’t any surprises and I love that I never felt pressured to spend above my means or sacrifice what I wanted in a vehicle. They were patient and spent quality time answering my questions/making sure I knew what my options were. I must say, they have a great inventory of vehicles on their lot. I could go on and on about the positives but hopefully you get my point. I have been part of the Bob Baker family for 3+ years and can honestly say, I have nothing negative to say! They uphold a standard of excellence, and their customer service in ALL departments is unparalleled. You can feel this in the atmosphere! The employees are all personable, professional, qualified, and valuable members of the Bob Baker family. Really, every single one of them. How rare is it to find a staff like this?! They create the Bob Baker Experience! I love that I can schedule a service and know that no matter who I work with, I will be taken care of. And not just me, but also my PIC (partner in crime), Bella (my dog). They are so welcoming of her & show her the love (she loves going there and trust me, she knows who has treats!). I really appreciate that Bella (& all dogs) are part of the “Bob Baker Experience”. As mentioned, every employee has exceeded my expectations. But I wanted to give a shout out to the staff who I worked with most recently. TANNER KNAPP (service department) and ROBERT SIMON (Sales Manager)—There is good, then there is great, THEN there is Y’ALL! If I had to describe the quality of experience you provided Bella and I at our last visit in one word it would be OUTSTANDING! I hope you know know valuable that is in creating this sense of “family”. I appreciate you! It’s because of these experiences that I will be a lifelong, loyal customer at Bob Baker Subaru! If you aren’t convinced yet I’ll just say this- BOB BAKER SUBARU— I RECOMMEND IT!! You won’t be disappointed! And you might just find a family in them! :-) Thanks Bob Baker Subaru!! -Eileen & Bella More

I recently leased a 2020 Crosstrek. Sean Madrid and Kelley Madden were very helpful and answered all of the questions that I had during the process. Five Stars Kelley Madden were very helpful and answered all of the questions that I had during the process. Five Stars More

Great Experince Christy was efficient, organized, knowledgeable and I would recommend her. She is an asset and the dealership should be proud to have her representin Christy was efficient, organized, knowledgeable and I would recommend her. She is an asset and the dealership should be proud to have her representing the them. More

Everyone was super friendly and provided great service! Bobby kept me up to date on the status of my car and made the process really easy. Bobby kept me up to date on the status of my car and made the process really easy. More

Service attendant was great. Took waaay longer than I anticipated (2.5 hrs) for my first new car service at 6 mos. I even had an appointment. anticipated (2.5 hrs) for my first new car service at 6 mos. I even had an appointment. More

First class service as ever. Zach Lenfesty is knowledgeable, customer focused, give me status updates and a pleasure to deal with. Great job. I will continue bringing my cars to your dealership. knowledgeable, customer focused, give me status updates and a pleasure to deal with. Great job. I will continue bringing my cars to your dealership. More

Awesome guys, I went in for buying a new Tiguan, and they gave me best price in San Diego. Yurii was fast, professional, helpful. Super! gave me best price in San Diego. Yurii was fast, professional, helpful. Super! More

I had the easiest and most enjoyable car buying experience- even during the COVID crisis. The process was fairly quick and everyone I dealt with was efficient and friendly. My salesman, George, was experience- even during the COVID crisis. The process was fairly quick and everyone I dealt with was efficient and friendly. My salesman, George, was exceptionally friendly and courteous. The only negative was not going through all the features of the car because of COVID restrictions. More