Autonation Subaru Carlsbad

Julian was the one to help me. He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! He was very nice , always kept me updated and very helpful with all my questions. He made this process very easy! More

Great salesperson, Yuri was very knowledgeable about the Solterra and a great person overall. would buy again from Yuri. Solterra and a great person overall. would buy again from Yuri. More

Everything went smoothly. Test drive was awesome and the purchase process went smoothly. I had a great experience. Test drive was awesome and the purchase process went smoothly. I had a great experience. More

I was very satisfied with the way my problem was handled and covered under my warranty. Julian was very courteous and helpful. and covered under my warranty. Julian was very courteous and helpful. More

Friendly prompt service! Able to easily make an appointment for the time I proffered. Will use them again. Able to easily make an appointment for the time I proffered. Will use them again. More

I was very happy with my experience at Bob Baker Subaru. Jason spent lots of time with me answering questions, and kept me updated on delivery times for cars I was interested in. Matt was also very helpful Jason spent lots of time with me answering questions, and kept me updated on delivery times for cars I was interested in. Matt was also very helpful explaining features of the car and was helpful with the purchase process, when we were in a bit of a rush. Joseph was also incredible going through the purchase quickly for our timeline. More

Jason made our car buying experience amazing! He was attentive, knowledgeable, and not pushy at all. We were looking at both new and used vehicles and he promoted all equally and was a great amba He was attentive, knowledgeable, and not pushy at all. We were looking at both new and used vehicles and he promoted all equally and was a great ambassador for the Subaru brand. We could tell he really believed in the vehicles, products/services provided by your company. We are very happy with our purchase! More

I could not be more disappointed. During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business During a service appointment, they lost my engine cover. They would not replace the lost cover—such a bummer. A $75 part lost you all future business from my family. I am mostly upset that he would not take ownership of the lost part, and I was made to feel like I had done something to do with losing the cover. The car has a full warranty and is only serviced at this location. More

Called and asked about a recall notice I got for my 2017 Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I need Subaru. Service Dept said yes there was a recall and I could make an appt to come in for service. I also had a TMPS tire pressure warning that I needed to get fixed. When I showed up for the appt I was told that there was no fix for the recall yet so nothing needed to be done. My car was at the service department for 2 FULL DAYS to get a sensor placed! I picked the car and drove it off the lot and the TMPS warning alert came right back on. Very disappointed. I paid a couple hundred dollars for ABSOLUTELY NOTHING and was without my car for 2 days right before Christmas. More

During the purchase process I was initially given a quote that included extended maintenance for over $3,000, which I did not ask for or want. Interestingly, in the finance meeting with Julius I was offered that included extended maintenance for over $3,000, which I did not ask for or want. Interestingly, in the finance meeting with Julius I was offered the same extended maintenance for about half the price. Again, I did not purchase, but reflected poorly on the dealer and the overall purchase process. More