Autos of Dallas

We came in looking for a different car. They were helpful in guiding us to help find the right car! Easy process They were helpful in guiding us to help find the right car! Easy process More

If you have already selected your car and this dealership has it then go get it. Know your price point because they will use standard sales tactics. It took some time, but I feel they did finally take care o has it then go get it. Know your price point because they will use standard sales tactics. It took some time, but I feel they did finally take care of me. More

Justin was a great salesman at first he seems a bit distracted but after he saw we were seriously searching for a vehicle he strung into action and gave us a great purchase experience. However, on the distracted but after he saw we were seriously searching for a vehicle he strung into action and gave us a great purchase experience. However, on the actual day we picked up the car Justin wasn't there and we really could tell the difference. More

I found a car online that I loved, but it was in Texas and I'm in California. I never thought about buying out of state. But I did. And I couldn't be happier. Justin made the process so easy for me, we co and I'm in California. I never thought about buying out of state. But I did. And I couldn't be happier. Justin made the process so easy for me, we connected personally, he's a man of his word, and he made me feel comfortable throughout the entire process. Autos of Dallas was a good dealership to deal with, very helpful and pleasant. Overall I couldn't be happier with my purchase and the entire process. Thank you Justin! More

Overall great personal attention and service. I had the pleasure to work with Justin White, which very patiently listened to my needs and gave me options that work with my budget and needs. I had the pleasure to work with Justin White, which very patiently listened to my needs and gave me options that work with my budget and needs. More

This dealership completely wasted my time. We drove 2.5 hours one way to Autos of Dallas specifically to purchase a vehicle. Ahead of time, I told the salesperson we were short on time, provi We drove 2.5 hours one way to Autos of Dallas specifically to purchase a vehicle. Ahead of time, I told the salesperson we were short on time, provided the exact stock numbers of the vehicles we wanted to test drive, and scheduled an appointment. Despite all of that, none of the vehicles were ready when we arrived. I came in fully aware of the negative equity on my current vehicle and financially prepared to handle it. I also had my own financing and every intention of not leaving in the vehicle I arrived in. This should have been a straightforward sale. Instead, after hours of delays, I was never shown real numbers, lender terms, or a transparent breakdown. I was simply told my only options were to take on an additional vehicle or put $14,000 down, with no documentation or explanation. That’s not transparency — it’s pressure. This is the first time I’ve ever gone to a dealership, fallen in love with a vehicle, and walked away without buying it — entirely due to poor preparation, lack of honesty, and zero respect for the customer’s time. Autos of Dallas lost what should have been a guaranteed sale. If you value professionalism, clear communication, and not having your time wasted, I’d strongly recommend looking elsewhere. More

Absolutely the worst dealership experience I’ve ever had. I purchased a 2023 BMW X7 from Auto of Dallas on December 3rd, and the entire process has been nothing but dishonesty, broken promises, and zero acco I purchased a 2023 BMW X7 from Auto of Dallas on December 3rd, and the entire process has been nothing but dishonesty, broken promises, and zero accountability. First red flag: within 24 hours of owning the car, my BMW app showed an “Urgent Power Supply Check Up” fault that BMW records confirm had been active two days BEFORE the sale. That means Auto of Dallas knowingly sold me a vehicle with a serious pre-existing electrical problem and said NOTHING. When I brought the car back on December 6th, instead of fixing it, I was told to “just drive it and the codes will drop off.” They didn’t. The vehicle is STILL malfunctioning. Second red flag: part of my signed deal included four brand-new matching tires. Omar told me they would be ordered immediately. It’s been days and I still have no order confirmation, no date, no appointment, nothing—just excuses. Third red flag: the dealership claimed the car passed a 52-point inspection, but they never provided the inspection documentation, never gave me a Carfax, and clearly never addressed the electrical issues that existed BEFORE I bought the car. Auto of Dallas is quick to take your money, but when something is wrong, they give you the runaround, avoid responsibility, and hope you’ll just accept the problems. This is NOT how a reputable dealership operates. If you value honesty, transparency, and basic customer service, look elsewhere. This place has been nothing but headaches, empty promises, and misleading sales tactics. Buy at your own risk. More

I had a positive experience with Gabriella and Abdoul. I picked my car and was out the door in no time after it was washed and filled up with a full tank of gas. The customer service was great! I picked my car and was out the door in no time after it was washed and filled up with a full tank of gas. The customer service was great! More

Purchase started off okay but took way to long to get the deal done and out the door. the deal done and out the door. More

They are super easy to work with and are very friendly. They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls detai They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls details and making sure u know everything about ur car before u leave. Plus let us test drive the car. Very good experience! More