Autosport Acura of Denville

hi- i went in to purchase a new acura and james piccioni assisted me. he was very professional and knowledgeable and courteous. i was very impressed and he was so kind and very willing to lend a helping ha assisted me. he was very professional and knowledgeable and courteous. i was very impressed and he was so kind and very willing to lend a helping hand. The dealership was clean and neat and the uniforms added a nice touch! I would highly recoomend this dealership to anyone who wants good customer service and a fabulous price at a competitive rate!!!!! acura of denville is the best and number one in my book and james is great also.Buying a car was simple and easy and fun thanks to acura of denville!! Sincerely,MAJ More

We have owned 9 Audis, all purchased from the same dealer. When that dealership no longer seemed to appreciate our loyalty, we decided to try an Acura MDX. We leased our first MDX and loved the car. dealer. When that dealership no longer seemed to appreciate our loyalty, we decided to try an Acura MDX. We leased our first MDX and loved the car. Recently, our lease was up and when we visited the dealership found that their customer service was lacking. They tried to pressure us into taking another car from them by telling us that our current car MDX needed expensive repairs but if we bought immediately, they would absorb the cost. We decided to look elsewhere. We found Acura of Denville and started to discuss a deal with them. We were not in a hurry for a car. We liked the way Acura of Denville treated us. They also gave us very fair pricing. After we signed on the deal they delivered our new MDX very well prepared, taught us how to use all the controls and were very patient with us. We appreciated the fact that the Sales Manager came over to meet us and not bludgeon us into signing before we were ready. We also liked that the owner of the dealership came out to say hello and to thank us for doing business with Acura of Denville. He offered his card and promised that we would be happy with their service. We felt comfortable here and felt appreciated. PS: We really love the new MDX! It is a great auto. More

Acura of Denville, is by far one of the most professional, courteous and laid back dealerships in the area. I purchased my certified pre-owned Acura RSX from them, and couldn't be happier with t professional, courteous and laid back dealerships in the area. I purchased my certified pre-owned Acura RSX from them, and couldn't be happier with the process. While searching around for my Acura RSX, I visited quite a few other Acura dealerships before finding my car at Acura of Denville. Other dealerships used car departments were filled with your typical car salesmen. They tried pushing me into a car, with the famous, "what price do I need to give you to buy it today" routine. I was very turned off by them, and felt disrespected. I was very knowledgeable of the car I wanted, along with the certified warranty Acura offers for their certified cars. Lots of salesman at these other dealerships, gave me wrong information, and we're very pushy. One salesperson laughed at what I wanted to spend which was a reasonable offer, than got his manager and said we can do that price, but don't try to haggle me anymore. I just figured this is typical of car dealerships, until I finally met Gary at Acura of Denville. This dealership was the farthest away from me, but boy was it worth it. I found a car listed online that was perfect, low miles, certified and withing my price range. I called, and Gary was very polite, and informed that it was still available, and that I can come at any time. I immediately took a ride out west to see the car. Once arriving, he immediately greeted me outside acknowledging me as a human, unlike other dealerships where you have to wait to be 'picked' to get help. He showed me around the car, the features, a brief history as well as the service that was performed. He was very knowledgeable, and didn't pressure me one bit. I had informed him I had a deposit on another RSX that was cheaper, but wasn't certified, and he quickly price matched this one to meet the offer of the other one. It was at that moment, I knew I had come to the right place. He offered to let me drive the car, by myself, but I quickly declined as I didn't know how to drive manual shift at the time. I brought my father back the next night, and he was just as friendly again. After my father driving the car, and finding nothing wrong with it, we wanted the car, and Gary did his 'honest handshake' that he'd keep the car for us tomorrow when we would come back with the certified check. The next day we came back to my car all prepped and shiny, with the license plates on and everything. We met with Gary one more final time, who reviewed the paperwork, warranty information, and other information. It literally took 20 minutes, and we we're on our way. I can't say enough good things about how laid-back, honest and professional this dealership is. I wish it was closer so I can take my car there for service. I have no problem recommending this dealership to anyone. I met with Gary again when I friend of mine was looking at TSXs, he immediately recognized me, and again was extremely friendly, nice and professional with my friend and me. I highly recommend this dealership if your considering a new or used Acura. They are very knowledgeable, straightforward and professional. I even received a Christmas card from them six months after I purchased my car :) More

I have owned many Acura's over the years. I have bought them from various local dealerships.I am always looking for the best deal.I always end up at Acura of Denville.They have always been very straight fo them from various local dealerships.I am always looking for the best deal.I always end up at Acura of Denville.They have always been very straight forward and upfront,and have always followed thru on all their promises.On my last occassion I bought a 2010 tl. I had shopped around to other dealerships in the area.Steve was the first salesmen I had to deal with,right from the start I felt very confortable with him. he seemed very honest and sincere. he gave me a lease payment on the car after I had told him I was looking for his best price. I was going to buy from the dealer who hadv the best price.A few days later I went to another local dealer and spent much time with the salesman? and was never given a final price. after numerous complaints and many visits from 2 different managers I was finally given a price which was pretty much the same as the one fom the first salesman Steve.I really did't like haven to spend all this wasted time just to get his best price.I would also question the salesmans knowledge of his product.because there were times when he could't answer some of my questions which was basic to the car.I would like to thank the people at Acura of Denville for being so professional in their approach to the sales experience keep up the good work. More

I have bought 3 Cars from Acura of Denville and it had always been excellent expierence. My New Acura 2010 RL was spotless and Steve showed me how to use everything and my car. One day I was in the area a always been excellent expierence. My New Acura 2010 RL was spotless and Steve showed me how to use everything and my car. One day I was in the area and stopped in without an appointmant to see if the could service my car. While Waiting I got a callto rush home. all loner cars were out at that time, But however Sale Manger Bob gave me his personal car to use. That is one of my reasons I will always buy my Car from Acura of Denville, More

Between my wife and I, we have been leasing Acura automobiles from Acura of Denville for 7 years now. We will continue to shop with them because of their commitment to treating us the way we feel a automobiles from Acura of Denville for 7 years now. We will continue to shop with them because of their commitment to treating us the way we feel a customer should be treated, with respect and honesty. They have been extremely loyal to us and we feel a similar sense of loyalty to their dealership despite that there are other Acura retailers closer to our home. So when it comes time to lease another vehicle, we'll give Pete a call over there as he has always treated us well. Thank you. More

I was looking for a Certifed Pre-Owned MDX. I checked out the impressive website and contacted the dealership. Within 20 minutes I got a call from Gary Legora, who is the Pre-owned Vehicle Manager. He was ve the impressive website and contacted the dealership. Within 20 minutes I got a call from Gary Legora, who is the Pre-owned Vehicle Manager. He was very courteous and discussed a few vehciles there that met my criteria. He was up front about the pricing and gave us a very fair price on the MDX we liked. A day later I drove home in the perfect vehicle and am happy to report that we have had absolutely zero issues with the car since. Thanks Gary! More

I was looking for a Certifed Pre-Owned MDX. I checked out the impressive website and contacted the dealership. Within 20 minutes I got a call from Gary Legora, who is the Pre-owned Vehicle Manager. He was ve the impressive website and contacted the dealership. Within 20 minutes I got a call from Gary Legora, who is the Pre-owned Vehicle Manager. He was very courteous and discussed a few vehciles there that met my criteria. He was up front about the pricing and gave us a very fair price on the MDX we liked. A day later I drove home in the perfect vehicle and am happy to report that we have had absolutely zero issues with the car since. Thanks Gary! Sloan More

Historically the service here as not been good. When I first bought my 2005 RL, there were constant problems. Disorganized. Cars not ready when promised. No followup. 3 years. Will not repurchase Ac first bought my 2005 RL, there were constant problems. Disorganized. Cars not ready when promised. No followup. 3 years. Will not repurchase Acura as a result. Horror show. Appointments not being kept. Not being contacted when car is ready. They've improved alot, though it can still be improved further. I have still had situations in the current year where I was told car was ready, came down, problem wasn't fixed. Also had part ordered but was never told that it was in until I came down. Or having an appointment which needed a part, but didn't find out until that day that the part wasn't in yet. These communication issues are annoying. Still, they have improved alot over the past couple of years. Service manager tries hard. At least one technician there seems to know something about the car. Rating used to be a "1". Now I put it in the middle somewhere, though I do hear friends of mine with absolutely glowing reports about their Acura service and, according to surveys, Acura rates very high. So I have to give this a "3". Still not sure if I would recommend the dealership for repair or service. More

This is my second buy for an Acura TL from this dealership. The best thing about them, they are not pushing, I hate that part at other dealerships. somehow when you start bargaining, some dealershi dealership. The best thing about them, they are not pushing, I hate that part at other dealerships. somehow when you start bargaining, some dealerships doesnt treat the customer with respect but this dealership is different. Also the most important thing is the finance option, which lots of dealer take advantage for; like giving you some excuse to increase the APR but Acura of Denville gave me the best APR available in the market. Since I live in Philadelphia I went only once for servicing to them and they were extremely patient with my complaint of rough ride, I guess that was my problem since I drive a Mercedes E350 and the ride is a bit rough in TL. I'm not sure if other sales person are different but the one I dealt with was the best. I had been involved in more than 100 purchases for my friends and families for buying a car from research to delivery but this has been the best dealership I encountered so far. More