Autostar Subaru of Silverthorne
Silverthorne, CO
187 Reviews of Autostar Subaru of Silverthorne
Wow- they responded immmediatly upon my new car inquiries. Everyone I made contact with was helpful, knowledgeable and happy to help. I received quick responses to all questions, and never any pres inquiries. Everyone I made contact with was helpful, knowledgeable and happy to help. I received quick responses to all questions, and never any pressuring. More
The staff was polite and helpful, but . .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the recall that I had made an appointment for a week earlier. I was charged $117 for a diagnosis for a problem that you couldn't fix for a lack of a part and then I had the work done else where for 70% of the estimated cost by you, not counting the cost of the diagnosis. More
Someone scheduled my appointment on Saturday, I drove 45+ minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very s minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very small discount. I plan to take my car somewhere else from now on. More
They were so thoughtful in getting a loaner vehicle during my 120,000 service but then when traffic on I-70 was a horror over a holiday weekend, including fatal accidents and closures, there was no iss during my 120,000 service but then when traffic on I-70 was a horror over a holiday weekend, including fatal accidents and closures, there was no issue in allowing me to keep the loaner over the weekend until Monday. Thank you so much for the logical yet generous allowance. It allowed our whole extended family who were here on vacation, a safe, stress free holiday weekend while my own Subaru was getting tuned up for another 120,000 miles of safe travel! More

