Back

Autostar Subaru of Silverthorne

Silverthorne, CO

4.3
217 Reviews

171 W 9th St

Silverthorne, CO

80498

Directions
Sort by

217 Reviews of Autostar Subaru of Silverthorne

July 19, 2025

Wow- they responded immmediatly upon my new car inquiries. Everyone I made contact with was helpful, knowledgeable and happy to help. I received quick responses to all questions, and never any pres More

by shawsflyual
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Blaise, Joe Kelliher, Townes Moore, Christina Monaghan, John Garces
Jul 21, 2025 -

Autostar Subaru of Silverthorne responded

shawsflyual, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 16, 2025

The staff was polite and helpful, but . .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the More

by NGDRELLES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gallegos
Jul 21, 2025 -

Autostar Subaru of Silverthorne responded

NGDRELLES, Thank you for your honest feedback. While I’m glad to hear our team was polite and helpful, I’m truly sorry the rest of your experience left you feeling frustrated and disappointed. You scheduled in advance and deserved a more efficient visit—with the correct parts on hand and clearer communication upfront. I also understand how frustrating it must have been to pay for a diagnosis when the repair couldn’t be completed, especially given the price difference you later encountered elsewhere. This isn’t the experience we want for our customers, and I’ll be reviewing this situation with our service team directly. If you’d be open to discussing your visit further or sharing more about the resolution you found elsewhere, I’d appreciate the opportunity to listen and learn. Please feel free to contact me directly at 813-716-8784 James Berger, COO

July 16, 2025

Someone scheduled my appointment on Saturday, I drove 45+ minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very s More

by Kendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gallegos
Jul 21, 2025 -

Autostar Subaru of Silverthorne responded

Hi Kendall, I’m so sorry for the inconvenience and frustration you experienced. You should never have been scheduled for a day we weren’t open, and I completely understand how upsetting it must have been to drive 45+ minutes—only to find the doors closed. On top of that, needing to take additional time off work is a significant disruption, and I regret that we didn’t make it right in a more meaningful way. Your time and trust are incredibly valuable, and it’s clear we let you down. I’ll be following up with our team to ensure this kind of scheduling mistake doesn’t happen again. If you’re open to it, I’d appreciate the opportunity to speak with you directly and do more to make this right. You can reach me anytime at 813-716-8784 James Berger COO

July 13, 2025

They were able to get my car serviced very quickly. Great communication via texts with the invoice included. More

by MADISONCR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Ramirez
Jul 14, 2025 -

Autostar Subaru of Silverthorne responded

MadisonCR3, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

July 13, 2025

They got me in on a holiday weekend and repaired my brakes quickly. They were professional and helpful. Thanks! More

by MLSHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Banos
Jul 14, 2025 -

Autostar Subaru of Silverthorne responded

MLSHOOK, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

July 09, 2025

They were so thoughtful in getting a loaner vehicle during my 120,000 service but then when traffic on I-70 was a horror over a holiday weekend, including fatal accidents and closures, there was no iss More

by kkauffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie-cashier, Axel Harder
Jul 14, 2025 -

Autostar Subaru of Silverthorne responded

kkauffs, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

July 05, 2025

Joe and team were easy to work with. Got a decent deal. Excited for my new subie!! More

by sarahkarges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kelliher, Axel Harder, Julio McCall
Jul 08, 2025 -

Autostar Subaru of Silverthorne responded

Sarah, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 04, 2025

Everyone was very nice to me and asked if I needed any help!they were very professional More

by KATHYSBANDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder, Townes Moore
Jul 08, 2025 -

Autostar Subaru of Silverthorne responded

Kathy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 24, 2025

Rachel was very helpful and knowledgeable. And everyone at the dealership we talked to were friendly and responsive. More

by Jimmy C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Staten
Jun 25, 2025 -

Autostar Subaru of Silverthorne responded

Jimmy, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

June 24, 2025

JD showed us everything they had, tried to find a car that was suitable but realized I’m a Ford person.. JD was great and entertaining! More

by ronfine48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Cowan
Jun 25, 2025 -

Autostar Subaru of Silverthorne responded

ronfine48, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

...
15
...