Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,927 reviews
Really amazing team always go above and beyond for my Jeep. That level of personalized service is amazing! Jeep. That level of personalized service is amazing! More
Wonderful customer service from time of arrival through completion of work and exiting with the cashier. completion of work and exiting with the cashier. More
Jason and Ira did a great job handling my lease pullback deal trading in my 2023 jeep deal trading in my 2023 jeep More
SHANNON MCDONALD was amazing Had an amazing Customer Service. And I was very pleased with everything and every employee personnel, thank you Aventura! Keep up the amazing work. Service. And I was very pleased with everything and every employee personnel, thank you Aventura! Keep up the amazing work. More
⭐☆☆☆☆ This was, by far, the worst dealership experience I have ever had. I purchased a 2022 Mercedes-Benz AMG SL55 from Aventura Chrysler Dodge Jeep Ram expecting honesty, professionalism, an experience I have ever had. I purchased a 2022 Mercedes-Benz AMG SL55 from Aventura Chrysler Dodge Jeep Ram expecting honesty, professionalism, and quality customer service. Unfortunately, my experience was the exact opposite. Before I took delivery of the vehicle, the dealership replaced the original Mercedes-Benz battery with a non-OEM battery, despite the fact that this vehicle requires a genuine OEM battery to function properly. From the moment I drove the car off the lot, a battery warning appeared on the dashboard. I immediately took the vehicle to an authorized Mercedes-Benz dealership in Pembroke Pines, where their technicians confirmed that the battery installed by Aventura Chrysler Dodge Jeep Ram was incorrect, that one of the battery terminals had been damaged due to improper installation, and that the battery had to be replaced with a genuine Mercedes-Benz OEM battery in accordance with the manufacturer’s specifications. Despite selling me the vehicle in this condition, Aventura Chrysler Dodge Jeep Ram refused to take any responsibility or provide any meaningful assistance. The most disappointing part of this experience was the complete lack of customer care from the General Manager, Oren Cohen. He never spoke with me directly or attempted to resolve the issue. Instead, he repeatedly used the salesperson as an intermediary rather than addressing the problem himself. Rather than standing behind a vehicle his dealership had sold, he showed no interest in making things right or supporting a customer after the sale. My salesperson, Guillermo Martinez, was attentive and responsive while I was purchasing the vehicle. However, once the sale was completed, the communication and customer service completely disappeared. It became obvious that the relationship ended the moment the paperwork was signed. When you purchase a high-end luxury vehicle, you expect integrity, accountability, and professional after-sales support. Instead, I was left to resolve a serious issue that should never have existed on a vehicle sold by this dealership. I cannot recommend Aventura Chrysler Dodge Jeep Ram to anyone. If you value honesty, customer service, and a dealership that stands behind the vehicles it sells, I strongly recommend taking your business elsewhere. More
I can not say it enough. If you want your ride to ride right, call Shannon and set up an appointment. She will make sure your ride is right! If you want your ride to ride right, call Shannon and set up an appointment. She will make sure your ride is right! More
Very helpful not that long of a wait time they got the job done right job done right More
The staff has been amazing at this dealership. I appreciate their quick and reliable service! I appreciate their quick and reliable service! More
Made an appointment thru website for a Saturday , showed up on time and Steve the man in charge did not want to honor my appointment asking me to reschedule for an earlier time during the week. Unacceptable up on time and Steve the man in charge did not want to honor my appointment asking me to reschedule for an earlier time during the week. Unacceptable and unprofessional. Even his professionalism was not on display. Thanks to the gentleman in the dealership for there help in resolving this issue. Service dept. would not recommend More



