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Aventura Chrysler Jeep Dodge Ram

North Miami Beach, FL

4.4
2,927 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available. It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own. Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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2198 NE 163rd St

North Miami Beach, FL

33162

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Showing 2,927 reviews

August 04, 2026

Really amazing team always go above and beyond for my Jeep. That level of personalized service is amazing! More

by monika.kalenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON MCDONALD
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2026

Wonderful customer service from time of arrival through completion of work and exiting with the cashier. More

by kjrizzolo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON MCDONALD
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2026

Jason and Ira did a great job handling my lease pullback deal trading in my 2023 jeep More

by eli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IRA KAPLAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2026

SHANNON MCDONALD was amazing Had an amazing Customer Service. And I was very pleased with everything and every employee personnel, thank you Aventura! Keep up the amazing work. More

by felixtorres199714ft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON MCDONALD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 24, 2026

⭐☆☆☆☆ This was, by far, the worst dealership experience I have ever had. I purchased a 2022 Mercedes-Benz AMG SL55 from Aventura Chrysler Dodge Jeep Ram expecting honesty, professionalism, an More

by FABIO LIVEROTTI
Recommend Dealer
No
Employees Worked With
Oren Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
GUILLERMO MARTINEZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Fabio. Aventura CJDR is sorry to hear that you are unhappy with the experience you've had with the dealership. While we understand your frustration regarding the brand of the battery, we ask that you keep in mind that we are a Mopar dealer, and as such we use our own brand when replacing batteries. We are not required to use one brand over another, regardless of the vehicle's make. It is also important to note that Mercedes does not manufacture their own batteries. In fact, Mopar and Mercedes use the same battery manufacturer, so the batteries are 100% comparable (if not identical). So while we are sorry to hear that you are unhappy with the brand of battery we used, the dealership feels that we did the right thing and took care of the problem in a very reasonable and professional manner, using a product that is fully compatible and comparable in every way. 

Jul 25, 2026 -

FABIO LIVEROTTI responded

Battery Replacement and Vehicle Delivery. Thank you for your response. However, I believe you are addressing a different issue than the one I raised. My concern has never been simply that the battery carried the Mopar brand instead of Mercedes-Benz. My concern is that the vehicle was delivered to me with a battery installation that immediately resulted in a battery malfunction warning, requiring me to take the vehicle directly to an authorized Mercedes-Benz dealership. The authorized Mercedes-Benz technicians diagnosed that: The battery installed in the vehicle was not the correct battery for this application. One of the battery terminals had been damaged during installation. The battery had to be replaced in accordance with Mercedes-Benz specifications. These are documented findings from an authorized Mercedes-Benz dealer—not my personal opinion. Whether Mercedes and Mopar obtain batteries from the same manufacturer is not the issue. The issue is that the battery installed on my vehicle did not function correctly, generated an immediate fault, and ultimately had to be removed and replaced by Mercedes-Benz. If the installation performed by Aventura CJDR had been correct, there would have been no battery warning immediately after delivery, no damaged terminal, no diagnosis by Mercedes-Benz, and no need for a second battery replacement. Accordingly, I respectfully ask that you address the actual facts rather than the battery brand itself: Why did the vehicle display a battery malfunction warning immediately after delivery? Why did the authorized Mercedes-Benz dealership determine that the installed battery required replacement? How do you explain the damaged battery terminal documented by Mercedes-Benz? Will Aventura CJDR reimburse the expenses I incurred as a direct result of correcting these issues? I look forward to receiving a factual response addressing these specific questions. Sincerely, Fabio Hernán Liverotti

July 22, 2026

I can not say it enough. If you want your ride to ride right, call Shannon and set up an appointment. She will make sure your ride is right! More

by bulldog1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHANNON MCDONALD
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 22, 2026

Very helpful not that long of a wait time they got the job done right More

by ja2665036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANNON MCDONALD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 18, 2026

The staff has been amazing at this dealership. I appreciate their quick and reliable service! More

by chelseaabreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Kunhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2026

Awesome service always ready to help julio is truly amazing very caring always makes sure i m happy More

by AWILSON212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio service
Jul 15, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 15, 2026

Made an appointment thru website for a Saturday , showed up on time and Steve the man in charge did not want to honor my appointment asking me to reschedule for an earlier time during the week. Unacceptable More

by dunnie59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EDWARD FARIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE WILLIAMS
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEAN LECLAIRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2026 -

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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