Aventura Chrysler Jeep Dodge Ram

Bought a 2024 Jeep Grand Cherokee. Already had an issue where they couldn’t find the second key for about 2 weeks then the weather stripping around the drivers windows was malformed an Already had an issue where they couldn’t find the second key for about 2 weeks then the weather stripping around the drivers windows was malformed and is on back order now the front bumper has separated from the fender. Trying to get someone to refer me to a body shop because this dealer doesn’t have one and won’t take the care into service until the backordered part comes in. Also, I would have to pay for my own rental if they have to keep the car because they only have 15 total rentals available. I’ve only had this car for three weeks! Would never recommend them. More

Bruno was awesome and professional. He did a very good job on helping me to get a new Ram truck. Friendly and honest throughout the process. He did a very good job on helping me to get a new Ram truck. Friendly and honest throughout the process. More

Great service, fast, efficient, friendly people, transparent pricing, the express lane with extended hours where no appointment is needed is very handy. transparent pricing, the express lane with extended hours where no appointment is needed is very handy. More

Amazing experience in and out in no time. Walter made everything go so smooth. Also the finance dept explant everything with detailed. Walter made everything go so smooth. Also the finance dept explant everything with detailed. More

Bruno was very helpful with all our needs. The manual was not inside the car, we realized the day after and he found one for us. The manual was not inside the car, we realized the day after and he found one for us. More

My experience was satisfactory. I came in with a clear goal. An I was able to leave with a great car. I came in with a clear goal. An I was able to leave with a great car. More

Angel is the best employee that you can have . Thank you for.your service always with a smile and very professional Thank you for.your service always with a smile and very professional More

Been going to this location since 2015. Always Great service from the entite staff. My entire family goes here. Always Great service from the entite staff. My entire family goes here. More

My experience was in the service department. Quality of work was A+. Shannon was great with communication and customer service. Quality of work was A+. Shannon was great with communication and customer service. More

I recently purchased a new vehicle specifically for my work which has a maximum mileage of 10,000. Unfortunately, the battery died last week. To mitigate any risks, I acquired a special warranty on the da work which has a maximum mileage of 10,000. Unfortunately, the battery died last week. To mitigate any risks, I acquired a special warranty on the day of purchase. However, when I contacted the dealer for assistance, they were unable to help me on the same day, citing a lack of necessary resources. I was disappointed that no alternative solution was offered, such as a loaner car. This experience has made me concerned about what would happen if my vehicle suffered a more serious issue in the future. If I couldn't get help on the same day to replace a battery, I'm worried about how I would handle a more significant problem. More