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Aventura Chrysler Jeep Dodge Ram
North Miami Beach, FL
2,515 Reviews
When you purchase a car, you’re making a significant investment, so why would you turn to a dealership that simply wants to get you in and out the door? Aventura Chrysler Jeep Dodge Ram promises a lasting relationship with customers from North Miami Beach, Hallandale, Doral, Weston, and Pembroke Pines, and our sales team will focus on your needs and desires from the moment you arrive at our dealership. Right away, we take the time to understand what you’re looking for, and we’ll walk you through both our new car inventory and used vehicle lot. Then, our finance experts will step in to help you figure out whether leasing or financing is the best option for you and walk you through our offers and incentives currently available.
It doesn’t end once you get behind the wheel of your vehicle, though. Aventura Chrysler Jeep Dodge Ram maintains a state-of-the-art service center, where our factory-trained and certified technicians can handle anything and everything you bring our way. We keep service affordable, too, thanks to a rotating list of service specials. And you can order parts for pickup at our dealership so you can complete auto projects on your own.
Take the next step by visiting Aventura Chrysler Jeep Dodge Ram at 2198 NE 163rd Street, in North Miami Beach, FL, and don’t hesitate to get in touch if you have any questions or would like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,515 reviews
July 15, 2025
Avoid this dealership at all costs. I had an incredibly frustrating and unprofessional experience, and it’s clear this business is more interested in playing games than providing honest I had an incredibly frustrating and unprofessional experience, and it’s clear this business is more interested in playing games than providing honest service. I couldn’t have been more clear in my communication. I reached out through both their direct contact and Autotrader, providing all the necessary details — cash purchase, zip code for tax purposes, and a simple request: “Please send me your best out-the-door price.” on a particular used SUV. Different dealerships have wildly different fees so the price can be a few thousand more or ten thousand more than the listed price. Not only did I ask them to email this quote, but I also emphasized it multiple times. The next day, I got a call (despite specifically requesting an email). Fine, I’m willing to be patient, so I explained everything again. What followed was an absolute circus. The guy on the phone asked me questions I had already answered, wasted my time with irrelevant discussions about financing, and ignored my clear request for a written price. Finally, he outright refused to give me the information I asked for, insisting I “had to come in” to get a price. What? You are selling something but won't tell me for how much? This is a massive red flag. Any legitimate business should be transparent with pricing, and refusing to provide an out-the-door price is a huge warning sign. At this point, I told him I was no longer interested and asked for no further contact. After explaining my intention to end the conversation at least five times, I finally hung up. They continued to contact me. My frustration led me to email multiple managers to explain the situation, hoping for a simple apology and/or the requested quote. Instead of a manager reaching out, I was bombarded with additional emails, voicemails, and phone calls by unaware salespeople asking if I was still interested. When I finally answered one of their calls, I was met with the same runaround: they insisted on running my credit despite me paying cash, continued to refuse to give me a price, and demanded I come in to “negotiate.” The agent then had the audacity to get rude and tell me, “You want a price? $58,000. That's retail. That’s the price. If you want to come in and finance, it’ll drop the price.” (listed price is $46,000.) This is beyond unprofessional. Not only are they refusing to give an upfront price, but they’re also playing games and treating potential customers with complete disrespect. From the shady tactics to the complete lack of accountability, this dealership is one to avoid. Save yourself the frustration and go somewhere that respects your time and your intelligence. From the sales floor to the management, their behavior is deeply questionable. More
by aspen1974
Employees Worked With
nathan and others
July 14, 2025
Very good service. All items were taken care of with efficiency and care. Highly recommended All items were taken care of with efficiency and care. Highly recommended More
by Mcapra
Verified CustomerEmployees Worked With
July 14, 2025
Nate was not only a great seller, but a great advisor. Outstanding experience. Good value for the money and great service department.. Outstanding experience. Good value for the money and great service department.. More
by Xesus Garcia
July 12, 2025
I'm satisfied with service received at this location. Staff is willing to provide assistance in a timely manner. Additional free car wash with service is a plus. Staff is willing to provide assistance in a timely manner. Additional free car wash with service is a plus. More
by mariej91
Employees Worked With
Roberto Ortiz
July 12, 2025
Bruno like salesman was super nice and helpfully same as Todd in Finacial department clear explanation thank you guys I’m hope see you soon for more business!! Todd in Finacial department clear explanation thank you guys I’m hope see you soon for more business!! More
by VILLAFER93
Employees Worked With
July 12, 2025
Did a great job working with us! Very happy with the service. Highly recommend them. Very happy with the service. Highly recommend them. More
by Drkarp
July 10, 2025
Staff is very friendly and eager to assist. The waiting area is always clean and comfortable. I never trust my Jeep service anywhere else. The waiting area is always clean and comfortable. I never trust my Jeep service anywhere else. More
by LEYSA W.
July 10, 2025
I drove 500 miles to pick up a used truck. My salesperson did a walk around of the truck and confirmed that no damage was done the truck. Paperwork was signed prior to pick up. Once I got home My salesperson did a walk around of the truck and confirmed that no damage was done the truck. Paperwork was signed prior to pick up. Once I got home, I noticed significant damage to the rear of the cab. An auto body shop in my hometown quoted me $6,500 to repair. The sales manager was not willing to accommodate/pay for even part of the repair. I cannot get a return call to initiate LoJack that was paid for. Finance guy has failed to provide me the detailed breakdown of "fees" for over a week. More
by AUSTIN SYLVIA
