Avis Ford Inc
Southfield, MI
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Sales team might be great and quick lane staff is awesome but the service center is horribly unprofessional. They tried to over charge for simple services then the manager was very rude and wouldn’t listen t but the service center is horribly unprofessional. They tried to over charge for simple services then the manager was very rude and wouldn’t listen to my issue dispite my calm demeanor he put me out the dealership. I get the feeling he may be discriminating against minorities when it comes to issues with repairs. The same dealership inspected my brakes and claimed they were good and 2 days later they were screeching so loud I had to bring my car back. More
Jason Grose took care of me. I procrastinated with my lease, just like I procrastinated with this review. Last March I came in with only a few days left before my lease expired. I procrastinated with my lease, just like I procrastinated with this review. Last March I came in with only a few days left before my lease expired. He found me the exact car I wanted with in 48 hours and I drove it off the lot the next day. This is my 2nd lease with Avis and my first with Jason, but it won't be my last. I will also be bringing my fiance to see Jason when her lease is up. Thank you. "Be Well" More
Mr, Mike kept me informed about the vehicle I ordered. He took his time to explain things to me before I ordered and let me make my decision on my time. He’s a wealth of knowledge and he’s earned a custom He took his time to explain things to me before I ordered and let me make my decision on my time. He’s a wealth of knowledge and he’s earned a customer for life! More
Avis Ford is top notch. My salesman name was Troy Jackson. Troy was very professional and attentive to my needs. All of my paperwork was ready upon arrival. He answered ever My salesman name was Troy Jackson. Troy was very professional and attentive to my needs. All of my paperwork was ready upon arrival. He answered every question I had. I will return to Troy for my future auto purchases. More
Excellent customer service! Salesman very , knowledgeable, patient , friendly and customer centered. Readily answered questions regarding new features on Ford products. Salesman very , knowledgeable, patient , friendly and customer centered. Readily answered questions regarding new features on Ford products. More
Very friendly and competent sales staff and service department.Sales person Hyong Li kept me informed throughout the entire vehicle order and delivery process. department.Sales person Hyong Li kept me informed throughout the entire vehicle order and delivery process. More
I’ve purchased many vehicles from this dealer and never disappointed. Roy does an outstanding job with this dealership and Troy has always been a pleasure to work with! If you’re looking to purchase or le disappointed. Roy does an outstanding job with this dealership and Troy has always been a pleasure to work with! If you’re looking to purchase or lease a new vehicle try Avis Ford! More
My salesman Walter Simmons is the best! Me and my family have leased at least 10 vehicles with him over the years. We continue to come back based on his loyalty to his new and existing cust Me and my family have leased at least 10 vehicles with him over the years. We continue to come back based on his loyalty to his new and existing customers. He makes the entire process seamless. He reached out to give reminder of lease coming due, he know what we want in our vehicles and takes immediate action. He is personable and fun to work with. Bonus: he always sends birthday cards and reaches out to make sure we are always satisfied. Keep up with the great experiences that you provide! We will continue to come back time after time and also provide recommendations when opportunities are present. More