Back

Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

Directions

By Type

3,488 Reviews of Axelrod Buick GMC

February 22, 2021

Great dealership. McCoy and Carl went above and beyond to get the vehicle I wanted at the price point I wanted. Definitely recommend this dealership More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reese, McKoy Kendrick
February 22, 2021

Needed a quick trip to service. They were very punctual and friendly as always. I arrived early and they finished quick and with a smile. More

by JLOVESFEDOROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
February 22, 2021

I will never bring my car back here again. I have been coming here for a few years and my experience this time was the last straw. More

by adamsteadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic, Dominic Difino
Apr 10, 2021 -

Axelrod Buick GMC responded

Adam, I know you reached out to Steve around the time of this review. I've tried to reach you a few times, but have not gotten a response. I'd love to see what I can do to assist. Please call me at your convenience. -Mitchell Axelrod 216-661-5060 x148

February 20, 2021

Everyone was very helpful and professional. Service Dept. is first-rate. I am a repeat customer. We had our Pontiac Vibe for 12 years! Thanks. More

by BANDITO97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Susie Axelrod, Mitchell Axelrod, Tim Kubow, Tom Shaffer
February 18, 2021

Diagnosed my issue and got me on the road promptly. Tim in particular made the process easy, and I look forward to having my car serviced here for future needs. More

by TChris20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 18, 2021

Always happy with the service department at Axelrod! Ryan always makes sure every thing runs efficiently!! I do miss the car wash especially at this time of the year... More

by NGEZYMALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
February 18, 2021

So far so good. I have never had an issue whenever we purchased or had to bring a vehicle in for service. Always been pleased. More

by JABOYERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan , Dorothy Kusek
February 17, 2021

Tim Kubow had me in and out within an hour. He was his usual upbeat, professional self. I love this dealership. I will definitely be back! More

by SIS758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Dominic Difino
February 17, 2021

Excellent service and very friendly!!Will be back for all future service on my GMC Canyon.Everybody was very helpful and accommodating in getting me scheduled. More

by JOES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 16, 2021

Easy check-in, quick efficient service. Tim listens to my concerns and gets the job done. In and out. Comfortable, distanced waiting area. Always a pleasant experience! More

by KDKOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Katie Bozic
...
127
...