Axelrod Buick GMC
Parma, OH
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3,483 Reviews of Axelrod Buick GMC
Service was good, still waiting for buick to release the semiconductors for my RPA (rear parking assist) and my floor mats, been waiting over 3 months semiconductors for my RPA (rear parking assist) and my floor mats, been waiting over 3 months More
Went for a oil change and a low tire, the tire in question is still low and was never rotated, previously, i bought 4 tires and i had a shake due to improper balancing, i was still charged for re bal question is still low and was never rotated, previously, i bought 4 tires and i had a shake due to improper balancing, i was still charged for re balancing......I will have to reevaluate on another dealer for my service and car buying. More
most every one is nice, except the owners son. Talking about you like your not even there!!! Something ended up broken on my car whilst in service, it wasn't broken when it got there was when it l Talking about you like your not even there!!! Something ended up broken on my car whilst in service, it wasn't broken when it got there was when it left, I wasn't even nasty about it I just wanted it fixed, which they are but it was just the way he talked about me to his employees after the fact that I didn't appreciate!!! More
I am so pleased with my new ride but I am even more pleased with the dealership experience especially my salesman Steve. He is the absolute best. pleased with the dealership experience especially my salesman Steve. He is the absolute best. More
This dealership, A Elrond is my o lt dealership. The entire staff goes out of their way to take care of the customers. The sales dept. Brian Schurger is the best I will continue to go to him for my The entire staff goes out of their way to take care of the customers. The sales dept. Brian Schurger is the best I will continue to go to him for my cars in the future. Service dept. awesome. The mechanics always take care of my cars. More
They need to communicate with the customers when they waiting on car to get fix or repaired not leaving in the dark on what's going on with the vehicle. waiting on car to get fix or repaired not leaving in the dark on what's going on with the vehicle. More