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Axelrod Buick GMC

Parma, OH

4.7
3,483 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,483 Reviews of Axelrod Buick GMC

August 03, 2023

They had me in and out in a timely fashion and took care of my needs More

by Kozabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kaufman
August 03, 2023

Great communications and support of my problems with my 2021 Yukon .. Tim was especially strong More

by MTREB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
August 03, 2023

They was quick polite and even washed my car a little thanks guys good job More

by MBRANNON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
August 02, 2023

Service was good, still waiting for buick to release the semiconductors for my RPA (rear parking assist) and my floor mats, been waiting over 3 months More

by KDRAKELIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
July 31, 2023

Went for a oil change and a low tire, the tire in question is still low and was never rotated, previously, i bought 4 tires and i had a shake due to improper balancing, i was still charged for re bal More

by RAMOSDRAYAGEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Cseke, Dominic Difino, Justin Lanham, Alicia Jeffery
July 30, 2023

most every one is nice, except the owners son. Talking about you like your not even there!!! Something ended up broken on my car whilst in service, it wasn't broken when it got there was when it l More

by Babygirl8803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Tom "Squid" Reppucci, Mitchell Axelrod, Tim Kubow, Dominic Difino, Brian Kaufman, Nolan Caruso, Justin Lanham
July 29, 2023

I am so pleased with my new ride but I am even more pleased with the dealership experience especially my salesman Steve. He is the absolute best. More

by Tricianewcomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jamie Blazer
July 27, 2023

The wait time too long. Schedule @11:00 done @12;:45 service personal was very nice More

by Lisa Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 26, 2023

This dealership, A Elrond is my o lt dealership. The entire staff goes out of their way to take care of the customers. The sales dept. Brian Schurger is the best I will continue to go to him for my More

by PATRICIAZELENY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Carl Reese, Tim Kubow, Bryan Schuerger, Dominic Difino, Brian Kaufman, Justin Lanham, Alicia Jeffery
July 26, 2023

They need to communicate with the customers when they waiting on car to get fix or repaired not leaving in the dark on what's going on with the vehicle. More

by doverstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James