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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

June 12, 2018

Still not complete. In addition to the vehicle recall I pointed out three additional items to look at while the vehicle was at the dealer. One item still remains even tho More

by WJWIELBRUDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Katie Bozic
June 10, 2018

Always quality service! We have had a few unforeseen problems with our Buick. But , Axlerod service department has been consistently stellar. From a new engine to a routine o More

by Dwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
June 09, 2018

Excellent Would recommend to everybody. Very helpful and Steve was an excellent person to work with. Love my Encore. Definitely will be coming back. Love t More

by LUKEPRRY19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod, Tim Kubow
June 08, 2018

Dorothy Kusek was very helpful and professional! I came in to get an oil change. I had a coupon and Dorothy Kusek was very helpful and friendly. I just bought the car in February 2018 this was my fir More

by Margaret AlMaliki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
June 06, 2018

Nice work Helpful and professional service. They always rem our name and do their best to get us the most discounts. Always a pleasure to have vehicle se More

by megnedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow
June 06, 2018

let down Turn off service your engine light! Also got my coffee club back I left behind. Forgot my discount coupon and got $10.00 dollars off my next trip in f More

by STROJIN35STAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
June 06, 2018

fantastic I came in for a recall and also my Navigation did not work . They were always keeping me informed what was going on with the Navigation problem .As I More

by JRINGLERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safiyyah Owens
June 06, 2018

Awesome staff, very friendly, atmosphere really inviting. Made my car buying experience really easy. I would definitely recommend this dealership to a friend More

by MZDODSON79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember the lady name she was the tech girl. , Billy Delancey, Carl Reese
June 05, 2018

Great experience from the salesman to the finance manager. Out of state buyer and when I arrived truck was as advertised. Seth and Susie were a pleasure to deal with and I grade them an A+. More

by SmallWV
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Seth Calig
June 05, 2018

Service recall Axelrod called to let us know there was a safety recall on our new Terrain, they scheduled immediately. We brought it in were in and out of service wi More

by JACMIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prosinski
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