
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Still not complete. In addition to the vehicle recall I pointed out three additional items to look at while the vehicle was at the dealer. One item still remains even tho In addition to the vehicle recall I pointed out three additional items to look at while the vehicle was at the dealer. One item still remains even though the dealer said it was resolved. That item has to do with the back up camera. Occasionally the guide bars disappear and this still happens. The last time this happened was the day after it was at the dealer. So until that is fixed I’m not completely satisfied. More
Always quality service! We have had a few unforeseen problems with our Buick. But , Axlerod service department has been consistently stellar. From a new engine to a routine o We have had a few unforeseen problems with our Buick. But , Axlerod service department has been consistently stellar. From a new engine to a routine oil change, we have always been treated professionally and with the utmost courtesy. More
Excellent Would recommend to everybody. Very helpful and Steve was an excellent person to work with. Love my Encore. Definitely will be coming back. Love t Would recommend to everybody. Very helpful and Steve was an excellent person to work with. Love my Encore. Definitely will be coming back. Love the dealership More
Dorothy Kusek was very helpful and professional! I came in to get an oil change. I had a coupon and Dorothy Kusek was very helpful and friendly. I just bought the car in February 2018 this was my fir I came in to get an oil change. I had a coupon and Dorothy Kusek was very helpful and friendly. I just bought the car in February 2018 this was my first time to get service at your location! I was very happy with the service I received! I purchased the extra wattrety for my car. Your staff are always friendly.. More
Nice work Helpful and professional service. They always rem our name and do their best to get us the most discounts. Always a pleasure to have vehicle se Helpful and professional service. They always rem our name and do their best to get us the most discounts. Always a pleasure to have vehicle serviced at axelrod More
let down Turn off service your engine light! Also got my coffee club back I left behind. Forgot my discount coupon and got $10.00 dollars off my next trip in f Turn off service your engine light! Also got my coffee club back I left behind. Forgot my discount coupon and got $10.00 dollars off my next trip in for service. More
fantastic I came in for a recall and also my Navigation did not work . They were always keeping me informed what was going on with the Navigation problem .As I I came in for a recall and also my Navigation did not work . They were always keeping me informed what was going on with the Navigation problem .As I was waiting I went up front to see if Safiyyah Owens was there she helped me before when I bought me car I told her my problem and she came right out to look at my Navigation system and also Ryan was there too and they both tried to get it to work . What they talked about was to disconnect the battery for about 5 minutes and connect it back to see if that solves the problem and it did. What great team work. More
Awesome staff, very friendly, atmosphere really inviting. Made my car buying experience really easy. I would definitely recommend this dealership to a friend staff, very friendly, atmosphere really inviting. Made my car buying experience really easy. I would definitely recommend this dealership to a friend or family member. More
Great experience from the salesman to the finance manager. Out of state buyer and when I arrived truck was as advertised. Seth and Susie were a pleasure to deal with and I grade them an A+. Out of state buyer and when I arrived truck was as advertised. Seth and Susie were a pleasure to deal with and I grade them an A+. More
Service recall Axelrod called to let us know there was a safety recall on our new Terrain, they scheduled immediately. We brought it in were in and out of service wi Axelrod called to let us know there was a safety recall on our new Terrain, they scheduled immediately. We brought it in were in and out of service within a hour. More