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BMW Certified Pre-Owned Medford, A Herb Chambers Company
Medford, MA
311 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 311 reviews
April 29, 2026
My true rating is 6 stars out of 5. I've left BMW of Medford pleased after each and every service visit. Both Amiel and Lens have been extremely helpful on various occasions. They go ab I've left BMW of Medford pleased after each and every service visit. Both Amiel and Lens have been extremely helpful on various occasions. They go above and beyond in making sure that I'm well taken care of. I initially met Lens when he was working at the Parts counter and, from day one, he had that same warm, "go above and beyond" energy. I'm not surprised that he was transitioned to become a Service Advisor. I appreciate Amiel and Lens and, candidly, they're a MAJOR part of the reason that my loyalty has been growing for BMW of Medford. More
by scoates
April 18, 2026
They are friendly and efficient. I go there all of the time. I highly recommend them. I go there all of the time. I highly recommend them. More
by thewishoskis
March 08, 2026
Every time I get my car serviced, I receive a video of the specific work done on my car. This time I didn't receive it. the specific work done on my car. This time I didn't receive it. More
by carlosjim_fig
March 02, 2026
I thought they were transparent and up front about everything. My sales rep Mychael was outstanding. Much better than previous dealers I have dealt with. everything. My sales rep Mychael was outstanding. Much better than previous dealers I have dealt with. More
by dkl2540
Employees Worked With
Mychael Deafonseca
February 21, 2026
BMW Medford has delivered excellent service every time we’ve visited. When the time comes, we’ll go there for our next automobile. we’ve visited. When the time comes, we’ll go there for our next automobile. More
by Pjr
Employees Worked With
November 21, 2025
Nicholas was extremely helpful and honest while appraising my car. Thank you for your time and transparency!! appraising my car. Thank you for your time and transparency!! More
by caseyalewis
Employees Worked With
November 11, 2025
He’s professional, very respectful and listen attentively to my needs. It’s always a pleasure working with him, to my needs. It’s always a pleasure working with him, More
by Jules
Employees Worked With
November 10, 2025
Exceptional service Thanks to Laurevens Desrosiers. He is a true professional and took care of my problem Instantly. He is a true professional and took care of my problem Instantly. More
by msgoyal
Employees Worked With
November 05, 2025
Amiel was very helpful and cordiale. My check engine light problem was finally solved, thanks to the service team. The overall experience has shown significant improvement over the last My check engine light problem was finally solved, thanks to the service team. The overall experience has shown significant improvement over the last two years.. I'd come back in the future. Thank you again. More
by welovelegend
Employees Worked With
November 02, 2025
Amiel was very pleasant and professional and attentive to our needs. Overall, we had a great experience. our needs. Overall, we had a great experience. More
by mpisa
