BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Excellent service! Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee Went in for an oil change and other minor checks. They were done in about an hour. Friendly staff and comfortable waiting area. They have free coffee/water and a tv with comfortable chairs. More

Pleasant and efficient customer experience. Really liked the video link illustrating the nail in my tire. Really liked the video link illustrating the nail in my tire. More

Amiel was awesome to deal with; got a loaner car and very happy with the service! Car runs great; will be back for my next service visit! happy with the service! Car runs great; will be back for my next service visit! More

It was my first visit to this location and it was excellent. Yean provided great customer service and I am happy with the work on my car. I will definitely go back. The showroom is also beautiful- b excellent. Yean provided great customer service and I am happy with the work on my car. I will definitely go back. The showroom is also beautiful- big improvement on Boston- horrible .went once never went back based on location only. Have been taking my cars to Sudbury for years - BTW service there is great too. More

The professionalism upon my arrival was exceptional. The associate was caring and attentive as we discussed my car issue. The associate was caring and attentive as we discussed my car issue. More

Had an emergency where my coolant was leaking. They took me in sane day, and not only loaned me a car, but took care of me and gave me a great deal on the service. They were constantly in contact They took me in sane day, and not only loaned me a car, but took care of me and gave me a great deal on the service. They were constantly in contact with me, and very accommodating. So happy they opened! More

Ameil worked with us to delineate issues we had to address. After we picked up of the car we had an engine light warning and he promptly had us come back. The car was immediately Scanned for the pr address. After we picked up of the car we had an engine light warning and he promptly had us come back. The car was immediately Scanned for the problem and he had the minor but important problem fixed properly without further charge. More

On the phone, I requested a pick up from home and the operator put me on hold indefinitely instead of replying with a yes or no. operator put me on hold indefinitely instead of replying with a yes or no. More

I was very satisfied with the service. Service tech was very helpful and answered all of my questions. Service tech was very helpful and answered all of my questions. More

Jose never fails to go above and beyond! My Dealership and service center for life!!!! and service center for life!!!! More