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BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

Medford, MA

4.6
106 Reviews
Call Service Center (617) 765-1385

106 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center

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May 18, 2024

Great service! Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. More

by MGX5m50e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
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May 20, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know you found our service great and communication effective at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for appreciating the convenience of our location and facility layout! We'll see you next time. Safe travels!

April 26, 2024

Amiel was very knowledgeable and helpful with servicing my vehicle. GREAT EXPERIENCE. Would 100% recommend servicing your vehicle here. More

by Phanjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Phanjv, we're delighted to know that Amiel provided you with a great experience at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for recommending us!

April 13, 2024

Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team. More

by jpmancuso1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leeann
Report | Print
Apr 15, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to know that our team provided you with a professional and courteous service experience. Thank you for choosing and recommending us! We'll see you next time. Safe travels! - The Herb Chambers BMW Certified Pre-Owned Medford Team

April 05, 2024

Exceptional customer service everytime . I would recommend them to anyone who wants exceptional service with a smile More

by alysiafernald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Alysia, we're so glad to know you've consistently received exceptional service at Herb Chambers BMW Certified Pre-Owned Medford. Thanks for recommending us!

March 31, 2024

Communicative and professional. Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled tim More

by mwgrygiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
Report | Print
Apr 01, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thanks for the feedback! We're glad our team at Herb Chambers BMW Certified Pre-Owned Medford could provide you with excellent service and accommodate your transportation needs.

March 15, 2024

best service i can ask for! thanks to amiel my experience every trip is always amazing!! More

by wibsh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for your review! We're honored that Amiel earned your 5-stars! -Herb Chambers BMW Certified Pre-Owned Medford

February 22, 2024

This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More

by shaikhr0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
Report | Print
Feb 23, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to know you had a pleasant experience with us at Herb Chambers BMW Certified Pre-Owned Medford. We take great pride in serving our customers, and we appreciate your kind words!

February 21, 2024

The waiting area is clean and well-lit, staff are courteous and keep you well informed throughout the service process. More

by Joe Avg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Joe, we're glad to know you had a positive experience at our Herb Chambers BMW Certified Pre-Owned Medford location. We always aim for top-notch service and communication!

February 06, 2024

Very quick service. Interaction with front desk representative was good and professional . I would come back for another service. More

by Teddy Gachie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Teddy, we're glad to know you had a positive service experience with our team at Herb Chambers BMW Certified Pre-Owned Medford. We look forward to welcoming you back for your next service! Safe travels!

February 01, 2024

Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More

by citonelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Grullon
Report | Print
Feb 01, 2024 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're glad to know our team at Herb Chambers BMW Certified Pre-Owned Medford was able to diagnose and explain your issue effectively. Thanks for the positive feedback!

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