BMW Certified Pre-Owned Nashville

I am done with them for the last time! The straw that broke the camels back, was I ordered a part and thought it was high for the part, after some research I found that they were charging me almost doubl broke the camels back, was I ordered a part and thought it was high for the part, after some research I found that they were charging me almost double of what 3 other dealerships (not Internet wholesalers) charge in the region. That is just wrong! I called BMW USA and found that they make up there own prices, well they sure did that, because they aren't even close to anybody else. Second, I noticed on another review about a key, well same thing here we lost our key and I know the other was inside the car, but with VIN they could not order the right key. I ended going to Akin Beemer Works and they got the correct one first try. Third, I had a upper window molding cracking that was replaced, I picked up the car at night, the next day I noticed a scratch next to the weatherstripping from side to side. There are plenty of non dealer shops around now that will get my business and I'm sure that can do it better. More

I have been a customer of BMW of Nashville for 20 years. I have never had anything but exceptional service there, and feel they have made me a loyal customer by always doing what they promise in a timely an I have never had anything but exceptional service there, and feel they have made me a loyal customer by always doing what they promise in a timely and extremely friendly and professional manner. Karen Gerow has always been my preferred service technician; her knowledge of the BMW, as well as her genuinely friendly nature, make dealing with servicing a car a pleasure. More

Bought a BMW Z4 and had GAP insurance on the loan. Traded in the BMW and request that I be reimbursed on GAP through BMW OFFICE OF NASHVILLE, TN. Submitted all forms, and three months later, no refund. The in the BMW and request that I be reimbursed on GAP through BMW OFFICE OF NASHVILLE, TN. Submitted all forms, and three months later, no refund. The finance officer’s never returns calls or answer the phone in their office. Front desk personnel forward all calls to their office and still no answer. I have left messages to contact me and still no answer. Never do business with them again. All they want is to make money but after the sale they forget you. They put you to the curb. More

I purchased a 335i from this dealer. I noticed some scratches on the rear bumper after driving home a four hour drive south of nashville,The sales man promised to fix the issue, four months later i'm s scratches on the rear bumper after driving home a four hour drive south of nashville,The sales man promised to fix the issue, four months later i'm still getting the run around, He claims he's wating for a phone call,from some one,that was in Dec 2009!!! Still no word yet. It's a total Blow OFF !!! More

I have purchase cars since 1971 aand have been a BMW owner since the mid 90s. I have found that BMW of Nashville is one of the best Dealer Ship in Middle Tennessee. They have always been friendly with m owner since the mid 90s. I have found that BMW of Nashville is one of the best Dealer Ship in Middle Tennessee. They have always been friendly with me and have always done me right on sales and the service of my BMW's. When people ask me when I am traveling were I purchase my car I tell them BMW of Nashvile, and I have had come to Nashvile and buy from them. Nancy Allen has been my contact person there for years and has always been ther for me. So yes I would recommend them over any othe dealer around. More

Purchased multiple vehicles from this dealership with nothign but positive ratings. They are willing to do what was necessary for any question I had. They could not always get the solution I wanted, bu nothign but positive ratings. They are willing to do what was necessary for any question I had. They could not always get the solution I wanted, but one was always available in some form or another which was positive for both sides. The customer service has been nothing but excellent in every way. They are a busy dealership so be patient. The sales staff is knowledgeable for the most part. More

I Have gone to this dealership several times for parts i needed and been handed the wrong part after giving them the full VIN and production date of my 325i. I woulden't have needed as many of these parts i needed and been handed the wrong part after giving them the full VIN and production date of my 325i. I woulden't have needed as many of these parts if thier "certified inspection" had actually disclosed all that was wrong with the used car my mother bought there. (Inspection light on, secondairy air pump code in DME, waterpump leaking from weep hole.) dealerships estimates for repair would have added another 2.5k to ht e asking price of the car. Doesn't look like such a great deal in retrospect. More