Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Concord

Concord, CA

4.7
1,061 Reviews
Call Dealership (925) 682-3577
View Awards

1967 Market St

Concord, CA

94520

Directions

By Type

1,061 Reviews of BMW Concord

November 09, 2023

Service adviser, service staff and technician were all great in terms of customer service, work quality, completion, scheduling, etc. More

by florescpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vazquez
Report | Print
Nov 10, 2023 -

BMW Concord responded

We're glad to know that our team at BMW Concord was able to provide you with great service! Thanks for the positive feedback, we appreciate it.

November 08, 2023

As usual Skylar is the best. Great service and personnel I won’t have my x5 serviced anywhere else More

by greg.n.holm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bilson, Joey Tiongson, Vernon Mayeux
Report | Print
Nov 08, 2023 -

BMW Concord responded

Greg, it's wonderful to hear that Skylar was able to provide you with a great experience at BMW Concord with your X5! Thank you for your kind words about our team and our service! We are here for you and any of your future needs!

November 08, 2023

As always, great customer service provided by Victor. He is very knowledgeable and professional. BMW of Concord is lucky to have him. More

by Mejiajbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Report | Print
Nov 09, 2023 -

BMW Concord responded

We're glad to know you had a great experience with Victor here at BMW Concord! His knowledge and professionalism are indeed valuable. Thanks for your review, we appreciate it!

November 06, 2023

Thank you for giving me the opportunity to provide feedback regarding my recent visit to BMW/MINI Concord. I had an amazing experience, and I would like to acknowledge Kevin Azmoudeh for his exception More

by Alexey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Azmoudeh
Report | Print
Nov 06, 2023 -

BMW Concord responded

We're so glad Kevin and the team at BMW Concord provided you with an amazing experience. We appreciate your feedback and look forward to assisting you in the future!

November 06, 2023

Responsive, honest and professional. Friendly greeting and straight to solving the problem, exactly how it should be. More

by eam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Nov 07, 2023 -

BMW Concord responded

We appreciate your positive feedback! It's great to know that our team at BMW Concord was able to provide you with the professional and efficient service we strive for - thank you for choosing us!

November 04, 2023

My service advisor Angel was wonderful. Excellent service and communication. Everything went smoothly and efficiently . More

by mobrien152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
Report | Print
Nov 06, 2023 -

BMW Concord responded

We're glad to know that Angel provided you with excellent service and communication during your visit at BMW Concord. Thanks for sharing this positive feedback, we appreciate it!

November 03, 2023

Customer service was great in all areas the service dept was on it when I arrived and took care immediately. More

by marciamarcia1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Nov 06, 2023 -

BMW Concord responded

Marcia, we're glad to know you had a great experience with our service department at BMW Concord. Thanks for the positive feedback, we appreciate it!

October 23, 2023

Fantastic service! I have a 2012 BMW so it’s a little older, but I was treated as though I was the most important customer they had. After I got my car back it drove a More

by Tim_hadley05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Report | Print
Oct 24, 2023 -

BMW Concord responded

Tim, we're delighted to know you had a wonderful experience with us at BMW Concord! We strive to make every customer feel valued and it's great that your car is driving like new again. Safe travels, and we'll see you next time!

October 23, 2023

The service staff was extremely accommodating and friendly. The service advisor, Angel, was thorough in his explanations and communicated very well as needed. More

by gboots8084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Oct 24, 2023 -

BMW Concord responded

We're glad to know our service staff and Angel provided you with excellent communication and assistance at BMW Concord. Thanks for the positive review! We hope to see you down the road for any of your servicing needs!

October 13, 2023

Service was great and easy. Loved the texting communication and how it easy and convenient my service experience went. More

by Lisa G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
Report | Print
Oct 13, 2023 -

BMW Concord responded

Lisa, we're glad to know you found our service at BMW Concord easy and convenient. We love making things as smooth as possible for our customers! Thanks for the feedback.

1
...
15
16
17
...
107