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BMW Concord

Concord, CA

4.7
1,061 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,061 Reviews of BMW Concord

September 19, 2023

My experience has been wonderful and painless. Thank you, Angel, for all your help! I definitely recommend Concord BMW. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Sep 19, 2023 -

BMW Concord responded

Katie, we're delighted to know that Angel and our team at BMW Concord made your experience a wonderful one. Thanks for the recommendation!

September 18, 2023

Skyler provided excellent customer service. He kept me abreast of part delivery and updated as to when service would be completed. More

by wakizamcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Report | Print
Sep 19, 2023 -

BMW Concord responded

We're glad to know that Skyler kept you well-informed throughout your service experience at BMW Concord. Thanks for the positive feedback!

September 16, 2023

BMW Concord dealership is whew I bought my vehicle long time ago. I like their service department because service counselor make you at ease when you bring your for service. The location is close where I r More

by rdjsantos036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis De Jesus
Report | Print
Sep 18, 2023 -

BMW Concord responded

We're delighted to know that you've had a positive experience with our service department at BMW Concord. We always aim for convenience and top-notch customer care! Thanks for your kind words, we'll definitely keep up the good work!

September 05, 2023

Vernon always give exceptional service! He is the reason that I come to BMW of Concord More

by jeremywilliams.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
Report | Print
Sep 06, 2023 -

BMW Concord responded

We'll be sure to pass your kind words along to Vernon and our BMW Concord team! Thanks so much for the positive feedback!

September 04, 2023

Great customer service and attention to detail. Concord BMW goes above and beyond to provide customer satisfaction. More

by Jacquelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Report | Print
Sep 05, 2023 -

BMW Concord responded

Jacquelyne, we're delighted to know that you had a great experience with us at BMW Concord. Our team always aims for top-notch customer service and attention to detail. Thanks for your review!

September 01, 2023

Joey and this dealership have taken care of me and my special 2003 BMW X5 for 13yrs. Outstanding service every time. Perfect in every way. Regards Ed Wilkes More

by skymemorial4@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Sep 01, 2023 -

BMW Concord responded

We're so glad to know that you've had a great experience with Joey and our team at BMW Concord over the years. We appreciate your loyalty and look forward to continuing to provide outstanding service for your 2003 BMW X5!

September 01, 2023

It was our first time dealing with the BMW service department. What a pleasure to work with Angel (came over from WC Mercedes at the same time we left). I wish we had come sooner! Great facilities, More

by KM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Will, Ariel, Vlad
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Sep 05, 2023 -

BMW Concord responded

We're so glad to know that your first experience with our service department at BMW Concord was a positive one! It's great to see you found the facilities and team efficient, and we hope you continue enjoying your new IX. Thanks for choosing us!

September 01, 2023

Friendly staff Very nice loaner car Very good service Nice and welcoming facility and staff More

by valermia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
Report | Print
Sep 05, 2023 -

BMW Concord responded

This review is so appreciated! Thank you for choosing BMW Concord and for sharing your experience with our team. Drive safely!

August 28, 2023

Vernon is very helpful, great service,, Very warm, I really very appreciate His service. Very appreciated., More

by lilycfeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vernon Mayeux
Report | Print
Aug 29, 2023 -

BMW Concord responded

We're delighted to know that Vernon was able to provide you with such great service! It's always wonderful to hear about our team members going above and beyond. Based on your positive feedback, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to get in touch. Thank you, BMW Concord Management Team customercareteam@bmwconcord.com

Aug 29, 2023 -

lilycfeng responded

I give Vernon a five stars rating. One star was a mistake

August 22, 2023

Long wait to order, 6 months. Alex was very helpful in ordering our 430I BMW. More

by husr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Chin, Alex Barrera
Report | Print
Aug 23, 2023 -

BMW Concord responded

We are glad to hear that Alex provided helpful support. Thank you for your patience and your trust in the BMW Concord team. Please don't hesitate to reach out if there is anything else we can do for you.

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