BMW Concord

Was looking for months and settled here. I had been researching the m235i for months. I drove maybe 5 different cars and saw even more dealerships. During an experience like that a person d I had been researching the m235i for months. I drove maybe 5 different cars and saw even more dealerships. During an experience like that a person definitely feels like they are shopping salespeople just as much as specific cars. Mark and BMW Concord together were definitely the combination I was looking for. I drove a car with them a month earlier and came back later when I found the vehicle that matched me best. Mark was prompt, friendly and helpful. Great experience. More

Outstanding Service Buying Our 2018 i3 Rex 2.5 years ago we leased an i3. We loved the car so much, we decided to buy one this time around! Went into the dealership a couple of times as we did 2.5 years ago we leased an i3. We loved the car so much, we decided to buy one this time around! Went into the dealership a couple of times as we did our homework and narrowed down what we wanted. We made sure to work with Mark each time, as we were comfortable with him from the get go. He isn't overly aggressive, pushing you to buy, listens to your questions and does all he can to find you answers. Laid back but informative, we felt like we were in the drivers seat and he had our back to get what we wanted! I would highly recommend Mark! More

BEST DEALERSHIP EXPERIENCE IN MY LIFE! I recently purchased a 2015 BMW 328i from BMW Concord. I have dealt with many other dealerships in the area through the years but this was by far the I recently purchased a 2015 BMW 328i from BMW Concord. I have dealt with many other dealerships in the area through the years but this was by far the best experience I have encountered. My sales person, Jackie Gottlieb, went above and beyond to ensure all my questions and concerns were answered. From the beginning of the process I felt really comfortable and did not feel any pressure whatsoever. She is very knowledgable and helps ensure you feel that you are buying the right car. She was very patient with my needs and did not hesitate to go out of her way for me. If you are in the market for a new or used car, I definitely recommend to go see Jackie Gottlieb!! More

OUTSTANDING SERVICE!!! SHOCKED!! Our experience buying a 2018 440i c with JV Huynh was the best experience we have ever had buying any car. This is our 3rd BMW and we would buy here a Our experience buying a 2018 440i c with JV Huynh was the best experience we have ever had buying any car. This is our 3rd BMW and we would buy here again and again to have the same caring sincere desire to truly GIVE GREAT customer service. JV listened to what we wanted and what we needed as well as what we expected for the money we would be spending. We were not going to speed as much as we did however we did and dealing with JV we felt OK about our purchase after talking and working with JV. The deal was clean easy no surprises and not pushy at all which is what you would NOT expect from a sales person. JV has followed up with us to make sure we got home safe as we live over 1 hr and half away and that we were enjoying the car! Zack the finance person was not pushy and again listened to us and did not keep trying to sell sell sell extra stuff. Straight shooter even if we were wrong!!! Having to spend a lot of money we walked away feeling no stress and still feel great about buying a new car from Concord BMW. John and Laurie More

i3 purchase I purchased my 2018 I3 rex, Dilip Khare the online sales manager was very helpful and negotiations was made simple and clear. He even offered some I purchased my 2018 I3 rex, Dilip Khare the online sales manager was very helpful and negotiations was made simple and clear. He even offered some extra assistance regarding some rebates I could get(thank you!) The dealership is very well maintained, staff are pleasant, lounge beautiful. Zack Lee the Finance guy made everything less stressful and I had a great experience during the finance process. He doesn't push but gives you the entire details and make sure you are aware of choices you're making and made the overall experience with this dealership amazing. More

Used car purchase Purchased a used Cadillac ELR from Concord BMW and had a great experience. The service provided by the sales person, Sheila Lane, was refreshing. She Purchased a used Cadillac ELR from Concord BMW and had a great experience. The service provided by the sales person, Sheila Lane, was refreshing. She was easy going, knowledgeable, and helped my decision making process go smoothly. We test drove a few cars, with no pressure from her and only open minded knowledge, thoughts, experience, and opinions that all helped while I worked toward making a decision. I would definitely recommend her and Concord BMW to anyone based on the experience I had. More

Great customer service! Thanks Sheila for making our 2018 X3 buying experience as stress-free as possible. This is our 5th BMW and we couldn't be happier! Thanks Sheila for making our 2018 X3 buying experience as stress-free as possible. This is our 5th BMW and we couldn't be happier! More

Amazing experience! Thank you Sheila for making our car buying experience so easy! You were patient, knowledgeable and so positive in helping us find the right car. There Thank you Sheila for making our car buying experience so easy! You were patient, knowledgeable and so positive in helping us find the right car. There were a lot of factors to consider and you worked on each scenario with such ease. This was the smoothest transaction we have ever had and we appreciated the honesty and professionalism of Sheila, Rae and Alyce from start to finish! More

Great Experience - our first BMW! We just purchased our first BMW and we LOVE it! Shiela was awesome! She is knowledgeable, a great listener, cheerful and fun to be around. She helps We just purchased our first BMW and we LOVE it! Shiela was awesome! She is knowledgeable, a great listener, cheerful and fun to be around. She helps you find just what you are looking for, without wasting your time. Doesn’t push you into something that want to begin with. Highly recommend choosing Shiela to help you with your BMW questiona/purchase. More

Great Experience - Certified Pre-Owned Purchase I received excellent customer service while working with Sheila and Jackie. I was in the market for a Certified Pre-Owned car for my daughter. Start I received excellent customer service while working with Sheila and Jackie. I was in the market for a Certified Pre-Owned car for my daughter. Started the process over the weekend with Sheila and based on my schedule and travel needed to come back on a day when Sheila was out. She put me in touch with Jackie. They worked as a team to put us in the right car to meet our needs. A pleasant buying experience. I would recommend this dealership and plan to use Sheila and Jackie for our next CPO purchase! More