BMW Concord

EXCELLENT!!! I have never received anything less than five star service at Concord BMW! I was a customer at Concord BMW from 2001 to approx. 2006 and I am so gl I have never received anything less than five star service at Concord BMW! I was a customer at Concord BMW from 2001 to approx. 2006 and I am so glad to be back- every department w/in the organization has a way of making me feel like I am their only customer! Thank you, Concord BMW! More

Above the norm service! Excellent service! I very much appreciated that Zach H. took the time, on his day off, to personally deliver my 335i GT to my home. That was truly g Excellent service! I very much appreciated that Zach H. took the time, on his day off, to personally deliver my 335i GT to my home. That was truly going the extra mile! Thank you. More

Best in quality and service! I’ve known Mike Heller at BMW of Cncord for many years and was excited when I finally had an opportunity to purchase a vehicle from him. His attentio I’ve known Mike Heller at BMW of Cncord for many years and was excited when I finally had an opportunity to purchase a vehicle from him. His attention to detail, outstanding customer service and knowledge were unparalleled. I would highly recommend working with Mike and wholeheartedly recommend BMW of Concord as a premiere dealership that both my husband and I have enjoyed working with. More

Stay away Bought a 3 series from out of town. Drama games with financing though we have 835 and 815 credit score and 25% down. Employee Stephen promised he woul Bought a 3 series from out of town. Drama games with financing though we have 835 and 815 credit score and 25% down. Employee Stephen promised he would mail a missing air vent cap even though we have asked for follow up numerous times nothing still. Dealership forgot to smog car so DMV paperwork was held up. Poor customer service on multiple fronts. only star there was financing gal! More

Customer first This is my second BMW purchased at the Concord store. Both were painless and provided an experience worthy of the brand. As much as I am a BMW custome This is my second BMW purchased at the Concord store. Both were painless and provided an experience worthy of the brand. As much as I am a BMW customer I am also a BMW of Concord customer and will purchase my next one there. That to me is the best write up - would you return? The answer is yes! The people are excellent to deal with and it continues after the sale. More

Love my new X3 Just wanted to share what a fantastic experience my husband and I had today buying a 2018 X3 from Jackie Gottlieb at Concord BMW. From helping us fin Just wanted to share what a fantastic experience my husband and I had today buying a 2018 X3 from Jackie Gottlieb at Concord BMW. From helping us find the car we wanted, to working with us on the various pricing options, and getting us through final paperwork, everything was handled professionally and quickly. More

I bought a car and made a friend Jackie is responsive, helpful, caring and goes out of her way to make everything happen. I am a high maintenance customer and Jackie went above and be Jackie is responsive, helpful, caring and goes out of her way to make everything happen. I am a high maintenance customer and Jackie went above and beyond to make everything happen. I found my dream car and a friend. Jackie is amazing at what she does and a super lovely person! More

Michael Heller Michael was a delight to work with, very professional and helpful. We're very happy with our car and the attention given to our transaction. Michael was a delight to work with, very professional and helpful. We're very happy with our car and the attention given to our transaction. More

BMW Concord ,AWESOME I traded in my Mini Countryman for a 2017 X3. Sheila was my sales person and Jen in finance made the hole transaction painless. BMW Concord customer I traded in my Mini Countryman for a 2017 X3. Sheila was my sales person and Jen in finance made the hole transaction painless. BMW Concord customer for life. 5 STARS for these ladies. More

BMW Loyal This is my 7th or 8th BMW. Everyone was very helpful during the process and the client service department is a big part of why I stay with Concord BMW This is my 7th or 8th BMW. Everyone was very helpful during the process and the client service department is a big part of why I stay with Concord BMW More