BMW Concord

Excellent Service Awesome purchase experience. Very knowledgeable on M3 I was looking to purchase. Went above and beyond in answering all of my questions. Low pressure Awesome purchase experience. Very knowledgeable on M3 I was looking to purchase. Went above and beyond in answering all of my questions. Low pressure and very helpful in explaining lease and finance options. More

Easiest buying experience ever Peter and his whole team made this a very enjoyable experience. Buying a new car is a stressful drag, something I dread and do only out of necessity, Peter and his whole team made this a very enjoyable experience. Buying a new car is a stressful drag, something I dread and do only out of necessity, but Peter made the process enjoyable. You can tell he truly loves his job, loves BMW and loves helping people. A truly nice man. I only hope when it comes time to buy my next BMW they have the model I want. Mitch More

Great NON Pressured Buying Experiance Peter knew all there was to know about the Certified Pre Owned 2014 X3 we purchased a couple of weeks ago. No pressure - just a nice test drive and a Peter knew all there was to know about the Certified Pre Owned 2014 X3 we purchased a couple of weeks ago. No pressure - just a nice test drive and a done deal. This is my only experiance buying a car from a dealership and Peter was very professional and not pushy (like I expected). Overall great experiance. PS - LOVE the new X3!! More

Mike Bushel Rocks! Mike Bushel has contacted me very fast in response to my Internet inquiry to lease an i3. He gave me the quote that my SF BMW store, where I had lease Mike Bushel has contacted me very fast in response to my Internet inquiry to lease an i3. He gave me the quote that my SF BMW store, where I had leased my last BMW i3 could not even come close to. When we arrived to the dealership on Monday morning, Mike has came in to assist us on his day off. The vehicle and the paperwork was ready to go and the whole process was pleasant and efficient. I highly recommend Mike Bushel and the BMW Concord for their BMW Internet shopping. More

A wonderful, non-stressful experience From my initial appointment with my Sales person (Mike) to my financial agent (Zack) and BMW Genius(Ken) it was a wonderful experience....No pressure From my initial appointment with my Sales person (Mike) to my financial agent (Zack) and BMW Genius(Ken) it was a wonderful experience....No pressure sales, no rush, very informative and helpful in the whole transition More

Excellent advice and a great deal As my first BMW experience, this was fantastic. Mike was very patient and explained all the different scenarios for purchasing a used car - something As my first BMW experience, this was fantastic. Mike was very patient and explained all the different scenarios for purchasing a used car - something I am grateful for since I only moved to the USA around 18 months ago. He worked hard to help out with smoothing a few issues there were with my credit union and even picked me up from a nearby BART station when I had to come back to Concord from San Francisco. Thanks! More

Outstanding! My overall experience dealing with Michael Heller at the BMW Concord dealership can be summarized by one word, OUTSTANDING!. Michael is one of those My overall experience dealing with Michael Heller at the BMW Concord dealership can be summarized by one word, OUTSTANDING!. Michael is one of those rare car salesmen who you meet once or maybe twice in your lifetime. He is more than willing to go the extra mile to make sure you are happy and well informed. He is the only reason why we came back to the BMW Concord to buy a car. I wish I could say the same thing about Jennifer Sims. This lady is condescending and unprofessional. For whatever reason it took her about 2 hours the get the papers ready. I only bring this up because I expected her to be sympathetic towards us because we waited so long. But she did not even acknowledge it. She also offered us some options on buying some extra maintenance coverage, to which we decided to decline. From that moment forward, she treated us very differently. She would barely talk or look at us displaying very clearly her anger for us not buying the coverage she wanted us to buy. She needs to learn that "the customer is always right". We almost walked away from buying the car because of her lousy attitude. Next time I buy a car from BMW Concord, I will make sure I get someone else to help us with the finance portion of the process. More

Concord BMW Does Not Disappoint! My husband and I recently acquired our 4th BMW from Concord BMW. Although our previous salesman has since left this dealership, we were treated with My husband and I recently acquired our 4th BMW from Concord BMW. Although our previous salesman has since left this dealership, we were treated with the same care, attention and level of service we've come to expect from this dealer with our new salesman Billy Billoo. Billy took the time to listen to what our needs were and helped us find the best fit for us! If you are in need of a new BMW, do not hesitate to visit Concord BMW and ask for Billy! More

Quick, easy and professional My CPO 328i Wagon was exactly what I wanted and expected! My sales consultant Peter was very knowledgeable and professional. I arranged for financin My CPO 328i Wagon was exactly what I wanted and expected! My sales consultant Peter was very knowledgeable and professional. I arranged for financing online at BMW and the entire transaction was seamless. The car had a couple of minor scratches on the rear bumper they agreed to paint it. More

Best BMW dealer in SF Bay Area Wonderful experience from start to finish. Our sales rep Jackie Gottlieb found us the perfect i3. She was there for us every step of the way. Thank yo Wonderful experience from start to finish. Our sales rep Jackie Gottlieb found us the perfect i3. She was there for us every step of the way. Thank you again! More