BMW Concord

Boris was great to work with. He was exceptional in the realm of sales. I haven't met another sales person whom I have completed a sale with that went so smoothly. He treated myself and my father with resp realm of sales. I haven't met another sales person whom I have completed a sale with that went so smoothly. He treated myself and my father with respect and was very friendly. I would wholehartedly recommend him to anyone seeking to buy a BMW in the future or any other future needs I may have.Boris always made sure to make me feel welcome and appreciated, he was always warm and inviting to talk to. Thank you Boris, you were great to work with! More

Danny is the most pleasant and ethical car dealer I've had the pleasure to buy from. He knows his product, knows creative financing options, and puts it all together to make a customer really happy with t had the pleasure to buy from. He knows his product, knows creative financing options, and puts it all together to make a customer really happy with the purchase. I trust him enough to have successful referred 5 additional friends to him. More

Lamar was nice over the phone, but my 7 series was described as better than it was when I finally inspected. Although I fully appreciate that I purchased a pre-owned car, I expected more by buying at described as better than it was when I finally inspected. Although I fully appreciate that I purchased a pre-owned car, I expected more by buying at the dealership. A failed seat inflation device, a failed instrument cluster, and a sunroof needing a new seal- all discovered within a few days after the sale cost me thousands. BMW Concord wasn't interested in helping in any way, and I had the repairs completed at my local dealership in Seattle. Very dissapointed, and expected more from what was supposed to be a premier dealership. More

Dan was very helpful in keeping me posted on my delivery of my new mini cooper. When I bought the car from him, he was very prombt getting back to me on any questions I had.If I were to buy another BMW or of my new mini cooper. When I bought the car from him, he was very prombt getting back to me on any questions I had.If I were to buy another BMW or mini I would go back to Dan for any future sales. More

I highly recommend Danny and the Concord dealership. We were looking for a specific model and features and did an extensive internet search. Once we located a few cars that might work, we began working wit were looking for a specific model and features and did an extensive internet search. Once we located a few cars that might work, we began working with the dealers through email. Danny was accessible, responsive, and accommodating - we were pleased with his willingness to provide information and do the preliminary negotiations through email and phone conversations. This was important to us because we did not want to waste our time driving to Concord (we live in San Francisco) if the car was not available or unacceptable to us. When we met Danny, he was pleasant, professional and extremely knowledgable about everything BMW. We discussed the pros and cons of leasing vs. buying and ultimately took the car on the 3-year lease, since that worked best for us. Danny was never pushy or intrusive, but rather informative and helpful; it was actually a very positive experience. We love our 335 and plan to work with Danny for a new one when this lease is up (...hopefully BMW will do something about those awful cupholders...) More

Lamar was very patient with me and answered all the many questions I had about my 2006 MINI Cooper. I am as delightted with MINI today as I was when I first leased it and decided recently to purchase it. questions I had about my 2006 MINI Cooper. I am as delightted with MINI today as I was when I first leased it and decided recently to purchase it. I have also had MINI serviced at your dealership. Unfortunately, I don't remember the name of the service personnel. My service experience was excellent. jessica More

Working with Danny Andrade and the folks at Concord Mini was an experience I will never forget. I felt so at home at the dealership and everyone was so friendly. Danny was a very good salesman. He foun was an experience I will never forget. I felt so at home at the dealership and everyone was so friendly. Danny was a very good salesman. He found the exact color of the mini that I wanted and made sure everything was perfect when I went to pick it up. He spent a lot of time explaining all of the details of the car to me and even went on a little test drive with me. He was very knowledgeable and no questions went unanswered. As a female buying a new car I felt like I could trust Danny almost immediately. There were no sales tactics or pressure to get extras on my car. Out of all of the mini dealerships in the east bay, Mini of Concord provided the best service, had the best price and had the best staff. I would recommend it to anyone. More

Danny gave us exceptional customer service! He was genuinely concerned for our needs and made the buying process a great experience! He had everything ready upon our arrival to pick up our new car. Th genuinely concerned for our needs and made the buying process a great experience! He had everything ready upon our arrival to pick up our new car. The best part was the hour he spent with us going over all the features of the vehicle. More

J.T. worked with me to answer all my questions and to achieve the best price possible on a leased BMW. And after the fact, there was a discrepancy over Sirius Radio which I thought was included in the p achieve the best price possible on a leased BMW. And after the fact, there was a discrepancy over Sirius Radio which I thought was included in the price but was not, J.T. managed to get it installed free of charge - which made the value of the car even better. Good salesmanship without being too pushy. Would work with him again. More

Danny helped me purchase my 2007 Mini Cooper S. He was attentive and accommodating and really helped me get just the car I wanted. I was pleased with the ease of purchasing a new car, which I attribute t attentive and accommodating and really helped me get just the car I wanted. I was pleased with the ease of purchasing a new car, which I attribute to working with Danny. I highly recommend him to anyone. More