BMW Concord

Tim provided the best experience I've had going to a dealership for service. Tim/Concord BMW accomodated the day I requested, the car was ready when promised and ALL service items were completed as pro dealership for service. Tim/Concord BMW accomodated the day I requested, the car was ready when promised and ALL service items were completed as promised...it was a pleasurable experience. I highly recommend him and Concord BMW. More

Unexpected service requirement on a Saturday. Tim called early in the AM that he was the Customer Contact and would be in touch with me shortly on Maintenance. Received call as stated and my car was ready o early in the AM that he was the Customer Contact and would be in touch with me shortly on Maintenance. Received call as stated and my car was ready on time. And as always with BMW Concord I got a chauffered ride from Danville to Concord and my car was delivered very clean and shiny. More

We had a wonderful sales experience with BMW Concord. Our salesman JT Zory was friendly, helpful, and enthusiastic without being pushy. This was the first time we've bought a car at this dealership, alt Our salesman JT Zory was friendly, helpful, and enthusiastic without being pushy. This was the first time we've bought a car at this dealership, although we have had other cars serviced there before. Our service experiences were also excellent, so when it came time to buy a new car we gave them a go, and were not disappointed. More

The buying experience at BMW concord was really pleasing especially with Danny. Danny has been instrumental in getting the deal done and sticking to the promise of service and price. I contacted Danny with especially with Danny. Danny has been instrumental in getting the deal done and sticking to the promise of service and price. I contacted Danny with an email and discussed the details. After landing in the showroom, it was pleasantly simple and no questions asked. The promise was kept and no added price was asked for. The transaction was smmoth and very fast. I have never bought a car so fast. Thanks a lot to Danny! You ROCK!! More

I first came to concord BMW because of a repair issue with my 3 series. Andrew, my service rep does an outstanding job and goes out of his way to make sure my needs as a customer are met. I know that at with my 3 series. Andrew, my service rep does an outstanding job and goes out of his way to make sure my needs as a customer are met. I know that at some point we will need a new vehicle and the is no question where we'll go! Just More

I have been going to Concord BMW since 1995. I have purchased 3 BMWs over the years from Concord and the experience has always been excellent. When it comes to service Concord does an excellent job.(I purchased 3 BMWs over the years from Concord and the experience has always been excellent. When it comes to service Concord does an excellent job.(I had to go to another dealer because of it's geography several years ago and it was not the same experience) I have always been pleased with the service but my most recent visit with Tim Renner as my advisor was excellent. His communication with me was excellent. He completed what he committed to and made the process as simple as possible. I would recommend working with Tim whenever possible! More

They were very friendly and fast - I had a tire that needed to be replaced very quickly so I could get back on the road. They checked me in quickly, got me an estimate and then got the work done quickl needed to be replaced very quickly so I could get back on the road. They checked me in quickly, got me an estimate and then got the work done quickly and effectively. I would certainly go back there again if I had another issue. More

We have had great service with Tim Renner he always takes good care of me and my wife. The rating is mostly for the great service and repairs that Concord BMW performs. Every time we take our car in all of o good care of me and my wife. The rating is mostly for the great service and repairs that Concord BMW performs. Every time we take our car in all of our concerns are repaired or addressed without a lot of hassle. The staff is always friendly and very willing to help. Thanks Anthony Maramonte More

While I had arrived late during a week day, I was welcomed by Danny to look at a 650 that he has listed. After talking the car (immaculate condition), Danny and finance person stayed late to close th welcomed by Danny to look at a 650 that he has listed. After talking the car (immaculate condition), Danny and finance person stayed late to close the transaction. Great experience over all! Danny also followed up in post-sales communication to make sure all was well. More

I've dealt with Andrew for 6+ years (2 years when he was my SA at the local Infiniti dealership, and then another 4+ since he moved to BMW Concord). Great to work with. Goes the extra mile and has even me my SA at the local Infiniti dealership, and then another 4+ since he moved to BMW Concord). Great to work with. Goes the extra mile and has even met me between work and home to swap my car for a loaner when I'm pressed for time. A+ guy. More