BMW Concord

This was my first service with Concord BMW and the service was great. My car was finished earlier than promised, which was very helpful. All servuces were properly performed and my car was washed and service was great. My car was finished earlier than promised, which was very helpful. All servuces were properly performed and my car was washed and completely cleaned when I picked it up. Andy, the service advisor was the best!! More

Shane has always done an exemplarary job of taking care of our service needs. He is the primary reason I will continue to do business with BMW Concord. I purchased two BMWs (330i and Z4) from BMW Concord of our service needs. He is the primary reason I will continue to do business with BMW Concord. I purchased two BMWs (330i and Z4) from BMW Concord. I initially selected this dealership because of their service reputation. However, their willingness to deal on price was the final decision factor in my purchasing my cars there. More

I bought my car in BMW Concord, and have service there from day one, even though it is not the closest dealer to where I live. I am very happy with their service. I just had another visit with Andrew Nor from day one, even though it is not the closest dealer to where I live. I am very happy with their service. I just had another visit with Andrew Northrop not long ago. He is a very cool guy. I only needed to sit down for 5 minites with him. He took care of all the rest. More

I had been looking for a new car for a couple of months and my mom suggested that I visit BMV Concord and talk to Danny Andrade. My mom had purchased a few cars from there over the years and she highly re and my mom suggested that I visit BMV Concord and talk to Danny Andrade. My mom had purchased a few cars from there over the years and she highly recommended them because of their great service. She had also wanted the appointment with Danny. Ive bought two other cars before and the experience was horrible. I was dreading having to go through another four hour ordeal but was totally surprised with the kind of service I received. Danny was not pushy, which I loved. In the past I would get really bothered by all the pressure of the salesmen. He gave you the room to breathe and was very helpful in looking for the car of my dreams. He showed us every detail of the car and showed us how to use all the things in the car. In the past no one has ever done that for me. He answered all of my questions and was very helpful. Signing the papers for the car was easy and did not take as much time as I would have expected. The next thing I knew I was driving away in my new car and I could not believe the easy and smooth process it had been. I have loved showing off my new car and have recommended Danny and BMW Concord to friends and co-workers. More

Purchased 335i as a lease, then purchased same car 2 yrs later. Very profefssional in both instances. Would definitely recommend this dealership to others. When sercives was performed, I always received my later. Very profefssional in both instances. Would definitely recommend this dealership to others. When sercives was performed, I always received my car when promised. Every transacton was very professional. More

Positive attitude of representatives who give excellent service and attention. Instead of having to wait, I enjoyed the use of a new car while they serviced my current one. They did the regular maintenance service and attention. Instead of having to wait, I enjoyed the use of a new car while they serviced my current one. They did the regular maintenance and even repaired a non working light that had burned out. No complaints whatsoever. More

I had to stop in for my 15k mile check up, and the team took my keys right on time. Inside I was greeted by Tim Renner and he was very friendly and courteous. I waited in the lounge where I was able to g took my keys right on time. Inside I was greeted by Tim Renner and he was very friendly and courteous. I waited in the lounge where I was able to get some work done in a comfortable environment. The service was timely and the car was nice and clean on delivery. I will certainly go back for future service at this dealer. More

Danny has always been available with support when questions arise that I am not sure where to go to ask. The service department is highly organized, helpful and prompt. The work done has been of questions arise that I am not sure where to go to ask. The service department is highly organized, helpful and prompt. The work done has been of high quality over almost twenty years of our relationship. We live closer to San Francisco and San Rafael, but choose to go to Concord. Part of that loyalty is Danny and the confidence we have in the service department. Martha Schwarz More

I rate this dealership highest in quality do to the personal attention and professional service I have experienced and have come to routinely recognize from all their employees when I bring my vehicle personal attention and professional service I have experienced and have come to routinely recognize from all their employees when I bring my vehicle in for maintenance. The workmanship is second to none and they always exceed expectations. Special thanks to Shane Garner for his attentive professionalism and for keeping me updated while the vehicle is in the shop. Frank Carrasco Carrasco Construction Inc. 925-864-4564 More

I am very satisfied with my dealings with BMW of Concord. I used the internet to search for the vehicle I wanted, but in the end, it is still a personal transaction. I am happy with the condition of the u I used the internet to search for the vehicle I wanted, but in the end, it is still a personal transaction. I am happy with the condition of the used X5 I purchased. Danny Andarade was very good to work with, prompt, polite and followed through with everything promised. More