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BMW of Carlsbad
Carlsbad, CA
956 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 956 reviews
January 15, 2026
I have a recall on engine starter that could cause fire and I had to park outside my house for a couple months. This was a massive recall that made me quite anxious on the safety and inconvenience. Good th and I had to park outside my house for a couple months. This was a massive recall that made me quite anxious on the safety and inconvenience. Good that BMW made the remedy available in middle of January and I confirmed with BMW Carlsbad with an appointment to have it replaced. The appointment was smooth and my service advisor Omar Medina was helpful to check in the vehicle and gave me curtesy drive back to workplace and pickup. Work was smooth and I picked up the car after a few hours. BMW Carlsbad and its team is a great team that knows customer need and gets the job done well. Thank you! More
by Shen
Employees Worked With
Omar Medina
January 15, 2026
Best dealership I've been to! My sales team was very friendly, quick, and thorough. My sales person, Tyler, was very friendly and always responded to any question I had. I'm go My sales team was very friendly, quick, and thorough. My sales person, Tyler, was very friendly and always responded to any question I had. I'm going to keep going to this dealership for my maintenance and if I decide to get another BMW. I would also recommend this dealership to anyone. More
by johnpadilla619
Employees Worked With
Tyler, Davin, Fredrick
January 14, 2026
Great experience and phenomenal dealership. Outstanding selection of new and used vehicles. No-pressure sales approach and overall, just great people to do business with. Sales representative J Outstanding selection of new and used vehicles. No-pressure sales approach and overall, just great people to do business with. Sales representative Jacob was awesome and very knowledgeable. Sales Manager Shea Duncan was great. More
by greg
Employees Worked With
Jacob Matilla, Shea Duncan
December 27, 2025
The service was outstanding and my service advisor PJ was fantastic. Answered all my questions and helped me find the model/configuration I was looking for. fantastic. Answered all my questions and helped me find the model/configuration I was looking for. More
by EW
Employees Worked With
PJ Fadaiian
December 17, 2025
The whole process was relatively seamless. The only sticking point was getting the financing done. Had to wait over and hour to talk to Fredrick. He was great as was Ferris. The car is certifi The only sticking point was getting the financing done. Had to wait over and hour to talk to Fredrick. He was great as was Ferris. The car is certified but we had to get the second key fixed which seemed like somebody missed checking the key. More
by kitsackett
Employees Worked With
Ferris and Fredrick
December 14, 2025
This review is specific to the excellent service I consistently receive from Jorge. He is courteous, knowledgeable about my X3, and is great about getting my car back to me clean and repaired. Thank y consistently receive from Jorge. He is courteous, knowledgeable about my X3, and is great about getting my car back to me clean and repaired. Thank you, Jorge! More
by hparedes60
Employees Worked With
Jorge
December 12, 2025
Just bought a new X1 there. Entire experience was great. Kyle Burke was phenomenal— answered all my questions, polite, no pressure approach. Entire experience was great. Kyle Burke was phenomenal— answered all my questions, polite, no pressure approach. More
by Arsimsiman
Employees Worked With
Kyle Burke
