BMW Fresno

Vince Cruz is the best. My service is always completed on time and completed correctly the first time. Always have friendly employees and easy to have an appointment at my time. Transportation is always on time and completed correctly the first time. Always have friendly employees and easy to have an appointment at my time. Transportation is always provided. More

I wasn't expecting to buy a BMW but decided to test drive one anyway, and I just fell in love with the x3. It was the perfect downsize from my full size SUV and I love the great gas mileage I'm getting drive one anyway, and I just fell in love with the x3. It was the perfect downsize from my full size SUV and I love the great gas mileage I'm getting! This was my first luxury car buying experience, and Ray at BMW Fresno made it really easy. More

Recently, we had an issue with our BMW that at first was not resolved. George Stanley, General Manager, stepped in to solve the problem. Mr. Stanley is genuinely committed to customer service and building r not resolved. George Stanley, General Manager, stepped in to solve the problem. Mr. Stanley is genuinely committed to customer service and building relationships with customers. He is extremely caring and committed to quality service and to ensuring customers have an excellent, highly satisfying experience with BMW Fresno. Although Mr. Stanley is the general manager, he works with customers directly to ensure the BMW Fresno is a 'go-to' BMW sales and service center. We highly recommend BMW Fresno to anyone looking to service, or purchase, a BMW. We were pleased with our experience at the dealership, and have complete confidence in Mr. Stanley and his committed vision of customer satisfaction. More

At first my experiece was pretty good when it came to being greeted and showing me the new cars. Salesperson was knowledgeable and test drive went well. Once I decided BMW was what I wanted it came down being greeted and showing me the new cars. Salesperson was knowledgeable and test drive went well. Once I decided BMW was what I wanted it came down to price. They were very firm with price and hardly wanted to discount. The discount they offered was like a slap in the face. I later called Visalia BMW and a few in LA and they immediately gave me a much better price. I took my business elsewhere Once negotiations started at Fresno they seemed rude. I recommened everyone to shop around for a better price which you will get. More

EFFICIENT AND HONEST, that's how I'd describe the treatment I received at Fresno BMW. I live in the Orange County area and I drove 221 miles to buy the car I wanted, a 2014 Z4. As soon as I got to treatment I received at Fresno BMW. I live in the Orange County area and I drove 221 miles to buy the car I wanted, a 2014 Z4. As soon as I got to the dealer floor I was greeted by Hovsep, whom Was the Client Advisor I had been in contact with via email and phone. I had a trade in vehicle that I described as working perfectly. However, the day of the purchase the moonroof didn't work, I thought that detail might affect the trade in price we had previously agreed on, IT DIDN'T. Compared to my other experiences purchasing cars from Mercedes Benz and BMW this one was fast and smooth, no gimmies, no hidden or undisclosed charges nor offers to buy extra warranty or anything, thnks Rob from finance department. After the purchase was done and over, Hovsep, in a very diligent way showed me and guide me through all the features in my new Z4. Thanks Hovsep for all your time and help. Top down, loved the ride back home. More

Our purchase of our new X-1 could not have been more pleasant! Having bought Lexus and Audi before , we expected quality service, but Hovsep far exceeded our expectations. His knowledge of the product pleasant! Having bought Lexus and Audi before , we expected quality service, but Hovsep far exceeded our expectations. His knowledge of the product and clear, informative presentation made our decision on what brand of vehicle to purchase very easy and comfortable. Couldn't be happier! Sandy and Lagelle Jeter More

This is the best car buying experience I've ever had. It took 45 minutes from the time we entered the dealership until the time I was driving out of the car lot with my new BMW. Scott went out of his way It took 45 minutes from the time we entered the dealership until the time I was driving out of the car lot with my new BMW. Scott went out of his way to make the deal happen. I talked to him on the phone before even setting foot in the dealership. I told him want car I was looking for, he told me the inventory he had on the lot; and I told him the price I am willing to pay. After a few days he called me on the phone and said we have a deal and that he convinced his boss to give me the car at my asking price. I have looked everywhere for the price of my car and nobody beats the price that I got from BMW of Fresno. The financing person was also quick and painless. No BS straight business. No selling of options - just straight business and we were out of there driving our new BMW. I will for sure tell my friends about SCOTT and the dealership. I am coming back in 3 years for another BMW and rest assured that I will look for SCOTT!!! More