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BMW MINI of Wichita

Wichita, KS

4.6
437 Reviews
At BMW/MINI of Wichita, driving passion meets premium service. Whether you’re in the market for your first BMW or MINI, upgrading to the latest model, or stopping by for expert care on your current vehicle, our team is committed to delivering a first-class experience—every time. Conveniently located in the Walser Auto Campus, we offer an extensive selection of new, Certified Pre-Owned, and pre-owned BMW and MINI vehicles. From the thrilling performance of the BMW 3 Series and X5 to the unmistakable charm of the MINI Cooper lineup, our product specialists are here to help you find the perfect fit. Our dedication doesn't stop after the sale. When it’s time for service, our factory-trained technicians use the latest tools and genuine OEM parts to keep your vehicle performing at its best. Whether you need routine maintenance or more in-depth repairs, your vehicle is in trusted hands. We also stock a wide range of BMW and MINI parts and accessories, should you need a replacement or want to customize your ride. Whether you're looking to elevate your daily drive or care for the one you already love, BMW/MINI of Wichita is proud to be your destination for luxury, performance, and outstanding service—right here at 11000 E. 13th Street N. in Wichita, at the Walser Auto Campus.
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11000 East 13th St N

Wichita, KS

67206

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Showing 437 reviews

February 06, 2025

I highly recommend this dealership for their repair services. They were professional, knowledgeable an did an excellent job on my car. Ashley Goedeken was amazing, friendly, helpful and took great car More

by SHREDIANAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Various staff besides the service advisor could not answer any questions, and again We are denied a loan car. Staff just tend to make their own rules and policy. Loan car information should be clea More

by moraleslj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Mellinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

They tried to sell me more services than I needed. I was prepared for that this time and I declined. The last time I was there they refused to release my vehicle until I bought new tires. The bill was More

by vzhampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Kenny and Walser auto were amazing to work with. Very streamlined process and super friendly! More

by ckkowalski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Working with Jonathan was a delight. I appreciate his no hassle approach and he allowed plenty of time for me to make a decision without pressure. He took the time to walk me through all More

by carlie.rouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Herrera Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Nieuwhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

All of the front sensors did not last 11 months, the dealer claims we damaged them. It is my belief the factory sensors are not of good quality and could not stand up to normal wear and tear. The dealer More

by jefftks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Landers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

BMW MINI of Wichita responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, as customer satisfaction is our top priority. We would appreciate the opportunity to learn more about your concerns and work toward a resolution. We are looking into the matter and will be reaching our if we have your contact information. You may also contact the General Manager, William Hageman at 316-461-9416 (cell) to address this matter at your convenience. We value your business and hope to have the opportunity to provide you with a better experience in the future.

February 03, 2025

Great communicator customer focus with the deadline that was provided. very detail oriented and when the extra step with a Sunday delivery More

by chuck.greenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

We have a great rapport with Austin. Love how I am kept up to date on my vehicle during the time it is serviced. Love the video's. There are no hidden cost. Cost are fully shared bef More

by BRIDGEH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Austin kwpt me up to date on my vehicle. When parts were delayed Austin let me know what was happening and how long it might take for parts to come in. Communication was great, staff was ver More

by KBW4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I have owned Mercedes for the past 15 years and have ALWAYS had a loaner vehicle during service appointments. Having to schedule out 4-8 weeks just to have a loaner vehicle is unacceptable. More

by chris.wettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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