BMW MINI of Wichita

Jonathan Jacobs was outstanding! When I first arrived at Walser I was expecting the typical car dealership high pressure sales atmosphere. Boy was I wrong! I did not know too much ab When I first arrived at Walser I was expecting the typical car dealership high pressure sales atmosphere. Boy was I wrong! I did not know too much about BMW's to start with so I asked many questions. Not only was he patient but he was very knowledgeable on the product he sold. I was impressed from the get go. We test drove a couple cars and I ended up buying a different car than I originally went there for due to him explaining the plus and minuses of each vehicle. I was so pleased with the visit and sale that I would definitely go back to see him for the next vehicle. My new vehicle was not home delivered but close to it. Let me explain.. The previous week my car decided that it was time to retire (of course in sub-zero temps) so I was left with no other decision but to rent a car. On the day he sold me the car I explained the situation to him saying I needed to return the car somehow. He offered to follow me out to the airport and drive back to the dealer to finish up paperwork for the delivery of my new car. Little did I know he was going to use his personal vehicle to drive across town just to help me out. I just cant even begin to say how thankful I was. After a week of vehicle troubles and stress, Jonathan's good gesture will never be forgotten. Thank you so much, Jonathan! I love my new car!! More

Noticed their No Hassle price minutes before I agreed to purchase at another dealership saving me over 5K. This got me in the door... from there the professionalism of the staff is what will bring me back. purchase at another dealership saving me over 5K. This got me in the door... from there the professionalism of the staff is what will bring me back. Extremely happy with this purchase and those that helped. I will be back for future vehicle purchases. Thanks Jonathan / Jimmy and Kenny for an absolute spectacular purchasing experience!! More

Jonathan was amazing, Very knowledgeable and kind. I will be back to purchase another car from him when needed. I will be back to purchase another car from him when needed. More

It was a great experience overall and jonathan made it easy and efficient to purchase my new vehicle. easy and efficient to purchase my new vehicle. More

Jonathan Jacobs is the only reason we do business with this dealership in Wichita Kansas. this dealership in Wichita Kansas. More

I can’t say enough good things about Walser BMW of Wichita. I took delivery of my 2024 MX6 several weeks ago and couldn’t get the car to pair with my garage door openers. I know how to do this but jus Wichita. I took delivery of my 2024 MX6 several weeks ago and couldn’t get the car to pair with my garage door openers. I know how to do this but just couldn’t get it this time. My salesman Jonathan Jacobs offered to help. He drove over 2 hours round trip and got all 3 doors programmed and wouldn’t take any kind of compensation for his time and effort. Thank You! A job well done. Outstanding service. More

First off, I must say that Chance Hall is the best Service Manager I have ever interacted with at Walser BMW of Wichita!! I have owned a few BMWs and have been going to Walser for 6+ years now for Service Manager I have ever interacted with at Walser BMW of Wichita!! I have owned a few BMWs and have been going to Walser for 6+ years now for my service appointments. I brought my latest BMW i3 in for it’s yearly service and to get some visual imperfections fixed. The quirkiness of my i3 caused some issues and Chance immediately stepped in being the fine manager he is and got all of the issues taken care of completely. I have had my fair share of interactions with previous Service Advisors and Service Mangers over the years and Chance is by far the best one I have interacted with. He actually cares about the reputation of Walser BMW and he takes pride in the of quality service his team provides. Thanks to Chance, I am 1000% satisfied with Walser and want to thank him for his excellence and coming through for me. More

Asked questions about a certain vehicle and pictures other than stock photos. After back and forth with dealer, 2 days later I received video of vehicle. I felt as if I was blown off, my money wasn’t go other than stock photos. After back and forth with dealer, 2 days later I received video of vehicle. I felt as if I was blown off, my money wasn’t good enough. I ended purchasing a vehicle from a different dealer and website. More

Me interesa el carro q podemos hacer para q esto funcione de verdad me hace farta de verdad me hace farta More

Made an appointment a day in advance, drove 2 hours to review a preowned vehicle, it was filthy dirty - couldn’t see via the outside mirrors - was so disgusting I left - would not recommend to anyone review a preowned vehicle, it was filthy dirty - couldn’t see via the outside mirrors - was so disgusting I left - would not recommend to anyone More