BMW MINI of Wichita

Christian is always very helpful . Very professional . I have no complaints about anyone in the service department. Very professional . I have no complaints about anyone in the service department. More

It is good. However, not consistent. One time I was offered loaner, next time not. I had a hard time understanding I couldn’t get grease removed from my back However, not consistent. One time I was offered loaner, next time not. I had a hard time understanding I couldn’t get grease removed from my back bumper without paying and the next time a car wash with the grease removed. The car was delivered to me with the grease leaking from the hatchback hinge area. More

This dealership is such a great place to buy a car. The staff are amazing and the service department works hard to make sure that our cars are always taken care of. From the minute we stepped on the l The staff are amazing and the service department works hard to make sure that our cars are always taken care of. From the minute we stepped on the lot, we felt welcomed and appreciated. You will, too! I can’t end this review without talking about our wonderful salesman Kenny Webber! Kenny is such a fun, knowledgeable, and friendly young man who helped my husband and I in numerous ways when we were looking for our fifth Mini. Kenny works so hard to answer all of our questions and keeps in touch throughout the whole process. Not only was this our fifth Mini (our first was my teal convertible in 2017), but I’ve already ordered our 6th one- a yellow convertible which will be here in April sometime. I love this dealership and want you to know that you won’t be sorry if you go to Walser! Thank you Walser and thank you, Kenny! You’re the absolute best! More

Kenny Weber was excellent and very knowledgeable. He went above and beyond and made this process enjoyable. Thank you He went above and beyond and made this process enjoyable. Thank you More

Hard to put into words. Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leav Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leave voice mail. No one would return calls. I would call back and they acted like they didnt care or i was a bother to them. Took a week and a half for them to do "we owe" work on my car. Did provide loaner but made me go to them to drop off/pick up my car. For a luxury brand dealer, i expect much more than what they did. Employees in service dept area standing around talking with other employees ignoring/not paying attention to customers right in front of/next to them. First loaner i was supposed to take had check engine light on so i went back in and told the lady who finally helped me, even though it was pretty clear she wasnt sure of what she was doing as she had to keep going to someone else. She had to go to someone else and told him. He seemed a bit put off. Just got the feeling i was more of a bother than a paying customer. Only person i know the name of was my salesman, Jonathan and he was outstanding More

Outstanding experience! When contacted for purchase inquiry, provided immediate response, thoroughly answered all questions, and guided through remote purchase process flaw When contacted for purchase inquiry, provided immediate response, thoroughly answered all questions, and guided through remote purchase process flawlessly. Easier than dealing with my local dealership in Scottsdale, AZ. More

Vy and mason went the extra mile to find exactly what I wanted. Thank you! wanted. Thank you! More

They had great communication and easy out-of-state delivery & transaction! They made my first out-of-state purchase a breeze. delivery & transaction! They made my first out-of-state purchase a breeze. More

Christian was very helpful, and the repairs were done in a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! More