BMW MINI of Wichita
Wichita, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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When I pulled into the dealership, nobody came out to the car to check me in. I kind of stood there a minute and then just decided to go in and find somebody. Everyone just stood around and looked at me unti car to check me in. I kind of stood there a minute and then just decided to go in and find somebody. Everyone just stood around and looked at me until I approached somebody at their desk. He barely made note of me. Waited for my oil change for about an hour and 45 minutes. Then I was sent by text to approve new tires that were suggested to be replaced on the card. Nobody came over and addressed this with me. They were just waiting for a text to come back through. I went up And approached Austin to get more info on the tires. The car was new and only had 15,000 miles. I thought new tires were unusual. He then let me know that this was just a suggestion for next time around. All other dealerships always come and talk to me. Help me out. The service was absolutely terrible. The only reason I continue to go there for my oil change is because it is free included with the new purchase of my car. More
Kenny Weber was excellent and very knowledgeable. He went above and beyond and made this process enjoyable. Thank you He went above and beyond and made this process enjoyable. Thank you More
Outstanding experience! When contacted for purchase inquiry, provided immediate response, thoroughly answered all questions, and guided through remote purchase process flaw When contacted for purchase inquiry, provided immediate response, thoroughly answered all questions, and guided through remote purchase process flawlessly. Easier than dealing with my local dealership in Scottsdale, AZ. More
Vy and mason went the extra mile to find exactly what I wanted. Thank you! wanted. Thank you! More
They had great communication and easy out-of-state delivery & transaction! They made my first out-of-state purchase a breeze. delivery & transaction! They made my first out-of-state purchase a breeze. More
Christian was very helpful, and the repairs were done in a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! a timely manner. I appreciated that my car was returned to me cleaned and vacuumed! Thank you! More
I have used the MINI service department a couple of times Ashley kept me informed and the Tech was very thorough and the van was treated like a new car We have had our van serviced at Walser several times Ashley kept me informed and the Tech was very thorough and the van was treated like a new car We have had our van serviced at Walser several times and I am inpressedeach time More
I called in about my BMW X1 having an unrepairable flat tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work o tire and received an immediate response from Christian to my problem. She made my appointment for the same day and I still had time to make to work on time. I was received very well upon arrival, plus the maintenance person began work on my replacement tire immediately and washed the vehicle in minimal time. I was very pleased with my whole experience. More
They used to wash car after service Not now? Send out post card for oil change discount then wouldn’t honor it Send out post card for oil change discount then wouldn’t honor it More
My service advisor, Ashley is not listed as. someone I can recommend which is unfortunate as she is the one who helped. Austin has always been great though! someone I can recommend which is unfortunate as she is the one who helped. Austin has always been great though! More



