BMW MINI of Wichita

Ashley and Austin are awesome. I feel like they really care that I am taken care of. I feel like they really care that I am taken care of. More

It was clean, friendly and had good customer service. I would recommend it to family. I would recommend it to family. More

I always appreciate working with Austin and his assistance in setting up a loaner car. He is very responsive when I email him with a question. assistance in setting up a loaner car. He is very responsive when I email him with a question. More

Austin had everything in order. Price for service was exactly as he had quoted. We just had one miscommunication about another service scheduled that could not get done as the part Price for service was exactly as he had quoted. We just had one miscommunication about another service scheduled that could not get done as the part was on back-order but Austin got it rescheduled for when the part is due in (hopefully). More

Best waiting lounge, loaner car loved thev2025 countryman, video showing your car, they keep in touch with you countryman, video showing your car, they keep in touch with you More

Service dept was ready for me as I drove up. Sales people answered all my questions. Sales people answered all my questions. More

The dealership is great. Ashley Goedeken is a real asset to your business. I do think your labor rate is a bit too high. Ashley Goedeken is a real asset to your business. I do think your labor rate is a bit too high. More

I live two hours away, but I still chose to bring my car here for service because I wanted it maintained by the dealership. I even called ahead to confirm that everything could be completed the same day bef here for service because I wanted it maintained by the dealership. I even called ahead to confirm that everything could be completed the same day before making the appointment. However, Since the MINI advisors were out that day, my car would be serviced through the BMW side instead. After five and a half hours, all they managed to do was an oil change, battery replacement, and drive belt. They told me they didn’t have time to do the brake fluid change or the other optional services they had recommended. Five hours just for oil, battery, and belt? That’s really disappointing, especially after I went out of my way to plan ahead. I expected better organization and communication from a dealership service department. More

I have owned BMW's for ten years. No more. I allowed the dealer to ship me the car. They never test drove it. The passenger side window would not close and water and winfd noise No more. I allowed the dealer to ship me the car. They never test drove it. The passenger side window would not close and water and winfd noise forced me to pay $500 to get it repaired. Jonathan was not helpful. Ridiculous. Take the car for a test drive before you ship it to a customer. I PAID FULL PRICE. Also, it has been 90 days and I STILL have not gotten the registration or plates. More

Kenny is a great salesman and likely the most knowledgeable about minis and other brands I’ve ever worked with. Mason is equally as good with making the deal! I am very impressed with both of t knowledgeable about minis and other brands I’ve ever worked with. Mason is equally as good with making the deal! I am very impressed with both of them. More