BMW/Mini of Coconut Creek

I want to say I had a year left of my lease/contract and getting endless calls from dealerships, which I ignored until I was actually ready to look at my options. I’m so glad I finally spoke with Jennifer a getting endless calls from dealerships, which I ignored until I was actually ready to look at my options. I’m so glad I finally spoke with Jennifer and she stayed on top of every single question I had without making me feel pressured. I was initially planning to just buy out my current car, but Jennifer guided me through my choices and connected me with Danielle. Danielle was super sweet, and they made the entire process remarkably smooth. Doing almost everything over the phone saved me so much time. It was such a breath of fresh air to skip the typical back-and-forth tactics you usually get at dealerships. Jennifer and Danielle are two incredibly talented professionals, and I wish them both the absolute best! More

Jennifer was absolutely amazing and incredibly attentive throughout the entire process. I originally left West Palm because I wasn’t getting the help or attention I needed, and Jennifer completely turned th throughout the entire process. I originally left West Palm because I wasn’t getting the help or attention I needed, and Jennifer completely turned the experience around. She handled pretty much everything for me and made sure I was taken care of every step of the way. I was honestly a little disappointed I couldn’t finish the transaction directly with her, but she connected me with Jason, who was also extremely nice and helpful. Even with the facility being under construction, they made everything easy and comfortable. Huge thank you to Jennifer especially for going above and beyond I really appreciated her help and would absolutely recommend her! More

Andrew was extremely helpful and exemplified great customer service! He really went out of his way to make sure everything was taken care of and that I received a ride back to the dealership customer service! He really went out of his way to make sure everything was taken care of and that I received a ride back to the dealership More

Clarence Williams is tremendous at what he does. Great job, as always. He is a credit to BMW and the reason we continue to support the BMW brand. Great job, as always. He is a credit to BMW and the reason we continue to support the BMW brand. More

The entire repair process was very simple and efficient. Stephen Bonny took care of me, and he was very quick and professional. With just a brief conversation, he understood the issue and knew exactly how t Stephen Bonny took care of me, and he was very quick and professional. With just a brief conversation, he understood the issue and knew exactly how to handle it. He also responded to my messages very quickly throughout the process, which made communication very easy and reassuring. The entire repair was completed in only two and a half days, and the vehicle was restored to excellent condition. I was very satisfied with the service, and Stephen’s efficiency, professionalism, and responsiveness are truly worth praising. Thank you, Stephen, for your excellent service! More

The entire experience was wonderful from the moment I pulled up and till the moment I left. Samantha was incredible. pulled up and till the moment I left. Samantha was incredible. More

Have been servicing our BMWs for over 15 years and am very happy. Our vehicles have come back to us clean. Never have had to bring car back. very happy. Our vehicles have come back to us clean. Never have had to bring car back. More

Liam was great help in getting me behind the wheel of a reliable new vehicle. He convinced me to stop putting money into my old BMW 328iC made in 1998 and required so much care! reliable new vehicle. He convinced me to stop putting money into my old BMW 328iC made in 1998 and required so much care! More

Liam in Sales Superlative! Stephan in Repair Excellence! Terrance in the shop! Fantastic! Got great service i’m that gets her done ok lo Stephan in Repair Excellence! Terrance in the shop! Fantastic! Got great service i’m that gets her done ok lo More

Everyone was super friendly, I needed an urgent appointment and they got me in and out super quick without any issues! They even gave me a car wash for my car before I arrived! Amazing service 10/1 appointment and they got me in and out super quick without any issues! They even gave me a car wash for my car before I arrived! Amazing service 10/10 More