BMW/Mini of Coconut Creek

Excellent BMW experience; Isis in finance was outstanding, and Felipe from sales was incredibly helpful. outstanding, and Felipe from sales was incredibly helpful. More

Great service department. Service Techs are courteous and knowledgeable. Everything was so good at this store. Good Job!! Service Techs are courteous and knowledgeable. Everything was so good at this store. Good Job!! More

Alan Moreno is the best! He always takes care of all my needs. Getting a loaner car takes too long. They need more people at that desk He always takes care of all my needs. Getting a loaner car takes too long. They need more people at that desk More

Xavier was great to deal with, very responsive and knowledgeable of BMW's products and services. Rodney in Finance helped us through the process efficiently. Very pleased. knowledgeable of BMW's products and services. Rodney in Finance helped us through the process efficiently. Very pleased. More

Clarence Williams is the best! He is always professional and has our cars serviced and completed in a timely manner. He is a pleasure to work with. He is always professional and has our cars serviced and completed in a timely manner. He is a pleasure to work with. More

Alan Moreno and JC Otero were truly amazing. They were both very personable and provided excellent customer service not only in servicing the car we went in with, but also the new car we left in They were both very personable and provided excellent customer service not only in servicing the car we went in with, but also the new car we left in. Highly recommend both of them, great people. More

It was great from beginning to end. Excellent customer service and sales team. I really appreciate all the help Excellent customer service and sales team. I really appreciate all the help More

Customer care not up to par with Vista. Your services are focused on selling additional services or recommending them even though they’re not necessary at that time. Customer request for cu Your services are focused on selling additional services or recommending them even though they’re not necessary at that time. Customer request for customer service is indirect with your phone system and never prompt or returned calls. Would Vista if I call and the car wasn’t answered they knew it was from me and as soon as I saw that they would call me and asked me what I need. Only Services we will be using at your facility is for warranty services only. All the repairs and maintenance for my two BMW’s will be done at other facilities from this point on. I hope this new company improves the services to be able to retain some of the customers because the complaints are not coming just for me. More

Easy to work with, customer oriented, good record keeping, service advisor followed through on everything including bringing the car to me at the end. keeping, service advisor followed through on everything including bringing the car to me at the end. More

Michael Loiselle and the team at BMW of Coconut Creek made the entire process seamless and stress-free. Excellent communication, great service, and attention to detail throughout. Truly a pleasure to wor made the entire process seamless and stress-free. Excellent communication, great service, and attention to detail throughout. Truly a pleasure to work with. More