BMW/Mini of Coconut Creek

Buyer Beware! Find another dealer so shop. I lost a car after offering full price on a preowned and asked to place a deposit and drive down same day to purchase. Find another dealer so shop. I lost a car after offering full price on a preowned and asked to place a deposit and drive down same day to purchase. The sales manager Jamie and salesperson Ovid Sachi were extremely unprofessional. This should not happen. It was like my Ovid was asleep on the deal and had no sense of urgency. Jamie was not helpful as a sales manager and never even got me an offer in writing as requested multiple times. These guys play serious games. Don’t waste your time and find another honest dealer to work with. More

Mike L. at BMW of Coconut Creek deserves high praise for his exceptional service. From the outset, his friendly and communicative approach set a positive ton at BMW of Coconut Creek deserves high praise for his exceptional service. From the outset, his friendly and communicative approach set a positive tone, making my car-buying experience truly enjoyable. Mike's extensive knowledge of BMW vehicles was evident, as he guided me through options with patience and expertise. What sets him apart is his genuine commitment to customer satisfaction—he went above and beyond to ensure I felt confident and informed throughout the process. Mike's professionalism, paired with his approachable nature, made the entire journey seamless. If you're in search of a stress-free car-buying experience, I highly recommend Mike at BMW of Coconut Creek. I also want to acknowledge Gloria in Financing. Gloria deserves accolades for her exceptional service. Her meticulous approach to explaining each form before signing instilled confidence in the financial aspect of my car-buying journey. Gloria's dedication to ensuring savings where possible was evident, demonstrating her commitment to the customer's best interests. What truly stood out was her patience in addressing my questions and her in-depth knowledge of the financial aspects of the transaction. Her professionalism and customer-centric attitude made the entire process smooth and transparent. Kudos to Gloria for her outstanding service – she is a valuable asset to the dealership, and I highly recommend her expertise to anyone navigating the financing process. More

Our salesman Raj and finance person Gloria were very professional and attentive. Five star experience! professional and attentive. Five star experience! More

I was assured by Kendry the vehicle I was interested was available only to be attended by a low energy salesperson by the name of Duane who seemed uninspired about his job and a horrible salesperson. Stay a available only to be attended by a low energy salesperson by the name of Duane who seemed uninspired about his job and a horrible salesperson. Stay away from this bait and switch operation More

Absolute definition of predatory dealership. This place is everything wrong with the car buying process. I inquired about a vehicle last night, was told it was in stock and available. They calle This place is everything wrong with the car buying process. I inquired about a vehicle last night, was told it was in stock and available. They called and texted me this morning. I spoke with two different people who both confirmed availability and scheduled an appointment for me to come in at noon. I canceled my entire afternoon at work with the intentions of coming home with the car. Drove an hour up only to find out the car I came for sold 3 days prior. It’s inexcusable. Never ever do business with this slimey stealership More

After owning six Mercedes and a beautiful Audi A8, I decided to return to BMW of Coconut Creek for my next ride. There, I worked directly with Mike Loiselle, who is truly exceptional. We ended up gettin decided to return to BMW of Coconut Creek for my next ride. There, I worked directly with Mike Loiselle, who is truly exceptional. We ended up getting an iX M60 with every available option from the catalog, and let me tell you, it drives amazingly. I also recommended this to two close friends who traded their Mercedes-Benz for an X7 and an M4 (and they are absolutely thrilled), and their Audi Q7 for an iX. BMW’s electric and combustion offerings are making quite an impression! 🚗 More

I purchased a 2023 Lexus NX350 from Fred Tranchant. He was very professional and courteous. He worked with me and answered all of my questions He's a real pro. He was very professional and courteous. He worked with me and answered all of my questions He's a real pro. More

Was communicating with a salesman for two weeks, finally made it out to dealership and did not receive much of a welcome upon arrival. The cars I was interested in were sold the night before and the salesma made it out to dealership and did not receive much of a welcome upon arrival. The cars I was interested in were sold the night before and the salesman did not bother to inform me, despite the fact that I live 45 miles from the dealership. I will never contact this dealer again. Very poor customer service. More

My sales person mike loiselle is the best. My x1 is a perfect car. I have made a great choice at Vista and its all because of Mike service. My x1 is a perfect car. I have made a great choice at Vista and its all because of Mike service. More

I worked with Michael Loiselle at Coconut Creek and he was fantastic. He was very knowledgeable and attentive without being pushy, and I felt very comfortable with him. I highly recommend buying a BMW fro was fantastic. He was very knowledgeable and attentive without being pushy, and I felt very comfortable with him. I highly recommend buying a BMW from Michael at Coconut Creek. More