
BMW/Mini of Coconut Creek
Coconut Creek , FL
Filter Reviews by Keyword
By Type
Showing 449 reviews
Great demonstration! I came in to look at a car last week and Bryan did a great job showing me the features of the car and demonstrating it. I came in to look at a car last week and Bryan did a great job showing me the features of the car and demonstrating it. More
Best experience at this dealership! I went in to this dealership and was told to speak with Ed Mcabe and Carson. They were the best salesman I've ever worked with! Down to earth, NOT pus I went in to this dealership and was told to speak with Ed Mcabe and Carson. They were the best salesman I've ever worked with! Down to earth, NOT pushy, no games and really got me one heck of a deal! Just when I thought it wasn't possible, Carson did everything he possibly could and was able to get me what I wanted. Carley helped me set up my key fob and other genius setup things for my car which was so helpful!! She's so nice and took her time with me. I had the best experience here from start to finish and I highly recommend anyone to go to this dealership and work with these good people right here! These 3 are real assets to this dealership. We will be back for our other car! Thank you all so much!!! More
Best service!!! Peter Armistrom...he is the best!! I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Ag I got to Vista twice within 2 weeks. One day for regular service which Peter gave me a great loaner. The other day i had a nail in one of my tires. Again Peter helped me after 6 PM contacting my insurance and replacing my tire. He even offered my a detailed cleaning. Peter is always smiling and doing above and beyond for his customers. I will always go back to Vista even leaving 2 miles away from the Fort Lauderdale location which i had a horrible experience in the past. More
The Genius Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. I Had so many questions about things in the car and Carly was such a huge help. She answered all my questions and did not make me feel like a dummy. It was great having her to go to! More
Home courtesy for 2 bmw I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work I have 2 new BMW's and was having difficulty making all the technology work. Carly went through it all. Now both my wife and myself know how to work everything. Carly is AWESOME. More
Horrible Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, Had a terrible experience, and unfortunately not the first time. There’s a reason why this BMW dealership has the worst reviews on every online site, and if you read through some of the them you’ll noticed a common cause - “DISRESPECTFUL AND RUDE”. If it ever crossed your mind that going for a BMW you’re likely to receive an above standard service experience, than this location doesn’t apply. I dropped off my car to replace a punctured tire and after 1.5 hour wait time with an appointment, I was finally able to get a loaner. I had the loaner for two days and requested an extra two day extension to the manager due to a family emergency which he approved the extension with no added charge. When returning the loaner the following day everything I was told no longer applied. I then tried to speak with the same manager I spoke to last but was redirected to another manager (Nick Gamberdella), who I must say is the most horrible and disrespectful person I would ever expect from a company like BMW or any other company. He made it seem as if I had committed a crime for staying with the loaner for two extra days, and in the end made no effort to understand my situation. Now the previous time I had my car serviced it took them a week to get the car ready with all kinds of excuses, but then we the customers have no choice but to accept without any compensation and whatever you have to say makes no difference to them. Also don’t expect a call back from anyone in this dealership. So if you’d like to be treated with respect and have a good all around service experience do yourself a favor and go to another BMW dealership. More
Very happy customer. Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appe Had a great experience purchasing an M4. Sales person Ed and his sales assist Carson were both great. Once purchased I had tinting, Nitrofill and appearance package done. Got great door to too service from BMW Genius Bryan. All in all a great experience. More
Great I was provided with appropriate and important information during my visit which made my buying experience that much easier. The representatives made m I was provided with appropriate and important information during my visit which made my buying experience that much easier. The representatives made me feel comfortable and were very patient. More
Quality service I went in for a question on my three series and everyone was very professional with excellent customer service and product knowledge. Awesome experie I went in for a question on my three series and everyone was very professional with excellent customer service and product knowledge. Awesome experience I would definitely recommend this dealership to anyone I know . More
428i BMW It was a pleasure doing business with Carly the BMW genius, she made it extremely smooth and paitent with all of my tedious questions. Very knowledgea It was a pleasure doing business with Carly the BMW genius, she made it extremely smooth and paitent with all of my tedious questions. Very knowledgeable about the vehicle. More