BMW/Mini of Coconut Creek

Anderson Almonte, my maintenance representative, is awesome! He is detailed and precise when diagnosing what needs to be done to my car, as well as checking that the work was done correctly after the awesome! He is detailed and precise when diagnosing what needs to be done to my car, as well as checking that the work was done correctly after the fact. No need for me to double-check everything when he has my car. 5 Stars All The Way! More

Great experience. 11/10 customer service. Husband and I were beyond satisfied compared to experience at other dealers 11/10 customer service. Husband and I were beyond satisfied compared to experience at other dealers More

Stephan greeted me with a hug and a smile…at 6:57 A. M. Very friendly. The services recommended did not match the alerts that my car was pointing out—especially the unnecessary fuel induction service. I M. Very friendly. The services recommended did not match the alerts that my car was pointing out—especially the unnecessary fuel induction service. I turned that down to save a significant amount on my bill. Stephan said the estimate did not show labor charges because the shop does not charge for labor, when in fact the charges are baked into each service. I believe those charges should be clearly fleshed out for the customer. The inspection video did not show the condition of the filters. At the Honda dealership they show you the filters on the video. BMW should as well. Finally, Stephan told me the engine and cabin air filters should be changed with each oil change. That is not true. Oh, one more thing. The buy 3 get one free tire deal is $423 more than the price at Costco (both including balance and installation). So how is the buy 3 deal really a deal? More

The team was courteous, professional, and delivered upon our expectations. Our service advisor was great. our expectations. Our service advisor was great. More

Beware of the finance person Rodney. Fast talker charged us for a maintenance service we clearly said no to. When called out on it, he lied but had not a leg to stand on so dealership Fast talker charged us for a maintenance service we clearly said no to. When called out on it, he lied but had not a leg to stand on so dealership refunded money. Very dishonest More

Alan Moreno in the service department is the best. He was courteous and transparent about charges and what needs to be done now versus what can wait. Great overall experience for the dealership servic He was courteous and transparent about charges and what needs to be done now versus what can wait. Great overall experience for the dealership service department. More

I would highly suggest working with Andy Centa. He is thoughtful, kind, and willing to work with you. Easy transaction. He is thoughtful, kind, and willing to work with you. Easy transaction. More

Felipe Silva was a great sales match for me. I like to deal in facts and data, and he figured that out immediately. He listened well and asked clarifying questions to thoroughly understand my I like to deal in facts and data, and he figured that out immediately. He listened well and asked clarifying questions to thoroughly understand my top and then additional priorities. He worked hard to find a vehicle equipped exactly as I wanted - in fact, I had accepted that I would have to take one of my "wants" off my list, but he kept looking until he found the perfect vehicle. Once I decided to purchase, he then tried to find me all applicable discounts - even before I brought it up. Again, he "dogged it" until he found several.He stayed in contact during the vehicle prep phase and was great to work with on the actual purchase. More

I service excellent as expected Matt and exceeded my expectation. Richard is an asset to your organization. expectation. Richard is an asset to your organization. More

Great to deal with! Wonderful experience and dedicated service from sales manager and team at Coconut Creek MW Wonderful experience and dedicated service from sales manager and team at Coconut Creek MW More