BMW Northwest

They are responsive, thorough, and dedicated to customer satisfaction. Never any surprises that aren’t fully explained. Easy to set up service appointments & they keep maintenance records on your car so you satisfaction. Never any surprises that aren’t fully explained. Easy to set up service appointments & they keep maintenance records on your car so you know what & when maintenance is needed. More

Friendly and accommodating. Got to drive a fun loaner car while my service was being done. They washed and vacuumed my car too. Got to drive a fun loaner car while my service was being done. They washed and vacuumed my car too. More

Tried to make a service appt today (May 14, 25 1:47 pm) and the gal was dismissive and rude and was not helpful at all in offering alternatives. I told her what our concerns were and she just kept throwin and the gal was dismissive and rude and was not helpful at all in offering alternatives. I told her what our concerns were and she just kept throwing up weird roadblocks. We are looking for another dealer. Maybe Lynwood. More

Kevin was a great salesman! ! Helping in every way with kindness. I recommend to do business with him ! Helping in every way with kindness. I recommend to do business with him More

My service provider Luke was awesome! Helped me out tremendously and got me the best deal on my service as possible. Helped me out tremendously and got me the best deal on my service as possible. More

I had taken my truck in to get the bumper replaced He was in touch me always He let me know when that found other things that need Thanks was in touch me always He let me know when that found other things that need Thanks More

I give Brandon from BMW NW’s Service Dept top grades on all aspects of the service process. I have just one small comment, which is that when returned my PHEV had not been charged and had substantially le all aspects of the service process. I have just one small comment, which is that when returned my PHEV had not been charged and had substantially less miles on the electric motor than when I brought it in. This was for a recall, and I was expected to replace the gasoline used in my loaner (which is fair), but I think I should get back an equal or re-charged vehicle. More

Professional, friendly staff. Easy to communicate via emails, texts, or phone to get any details about the vehicle I was interested in. Easy to communicate via emails, texts, or phone to get any details about the vehicle I was interested in. More

Thanks so much! That video helped a lot!! And more and likely will be back whenever I need a diagnosis from you guys. God bless and safe!! That video helped a lot!! And more and likely will be back whenever I need a diagnosis from you guys. God bless and safe!! More

This was my second purchase from this dealership and the experience was as good as the first time. Kevin in sales was excellent and made the process work flawlessly. experience was as good as the first time. Kevin in sales was excellent and made the process work flawlessly. More