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BMW Northwest

Fife, WA

4.8
850 Reviews

4011 20th St E

Fife, WA

98424

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Showing 850 reviews

July 25, 2025

Dillan was very helpful so was destiny good people to work with every thing went smooth also Alicia go see either one of them. More

by Cesarmendez253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillan Crouch, Alicia Carr
Jul 28, 2025 -

BMW Northwest responded

It's awesome to hear that Dillan, Destiny, and Alicia made your experience smooth and successful. We look forward to seeing you again at BMW Northwest! Safe travels!

July 25, 2025

It was a pleasure working with Dillan. His calm demeanor, product knowledge, and sense of humor made us feel comfortable (and confident) in purchasing our brand new BMW from this dealers More

by Fuji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillan Crouch
Jul 28, 2025 -

BMW Northwest responded

Fuji, we are so thrilled you felt comfortable and confident working with Dillan at BMW Northwest. We hope you enjoy your new BMW to the fullest!

July 15, 2025

I appreciate how accommodating they were, in getting the car to me and follow through with sales Manager and Maddy was good More

by tinav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddy Penarrieta, Mike Brown, Kenny Ketchum
Jul 16, 2025 -

BMW Northwest responded

Thank you for sharing this feedback with us. While it's great to hear that our team was accommodating, I apologize for any unexpected costs you encountered. We strive to be transparent with all details upfront and invite you to please reach out if there are any lingering concerns we can address. Best, Mike Deckert - General Sales Manager - 253-922-2270

July 12, 2025

From the first phone call regarding the 3 recalls on my 2011BMW This dealership made me feel as if I had purchased my car from them directly. Made my appointment for me soon as possible within a week and n More

by screto111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Jul 14, 2025 -

BMW Northwest responded

Thank you, Paul, for sharing your experience with Austin and the team! We appreciate your business and we look forward to seeing you again at BMW Northwest. Drive safe and take care!

July 10, 2025

Morgan was great to work with. He kept me informed on the progress of my build and was responsive to all my concerns. More

by D2
Recommend Dealer
Yes
Employees Worked With
Morgan Teeters
Jul 10, 2025 -

BMW Northwest responded

Congratulations on your purchase! We are thrilled that Morgan and the rest of our team made the experience so seamless and positive. Thank you from all of us at BMW Northwest!

July 10, 2025

Fast appointments, convenience of a loaner, kept up to date, quality repairs and customer service. More

by cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Senon
Jul 11, 2025 -

BMW Northwest responded

Thanks for highlighting our premier service at BMW Northwest! See you down the road!

July 06, 2025

Very well organized. I am always greeted by my advisor, Rich Knoll, who I trust implicitly. My BMW is 15 years old now and I will always take it to BMW Northwest. More

by marshaknits4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Jul 08, 2025 -

BMW Northwest responded

Marsha, thanks for letting us know you appreciate our efficient service and Rich's support! We enjoy working with you at BMW Northwest, and we look forward to your next visit.

July 03, 2025

Jimmy was friendly, professional and most importantly, authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very m More

by elflood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Brown, Marc Johnson
Jul 03, 2025 -

BMW Northwest responded

We're overjoyed to hear that Jimmy provided such a genuine and professional experience at BMW Northwest. It's great to know he was able to assist you without any pressure, making your visit enjoyable. Thank you for sharing this feedback!

July 03, 2025

I was very pleased with the service I received yesterday. It was faster than they estimated and I wasn’t offered anything I didn’t want. More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Senon
Jul 07, 2025 -

BMW Northwest responded

We appreciate you choosing BMW Northwest, Ric! Thank you for your confidence in our work and for sharing your feedback!

June 30, 2025

We got the best treatment during our car purchase. We were treated with respect and were given fair trade price. Military recognition means alot. Finance had several service plans and they spent alot More

by Detra and Allen Webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Mike, Finance, Tatiana
Jul 02, 2025 -

BMW Northwest responded

Detra and Allen, we're thrilled to hear that John and the BMW Northwest team provided you with such a respectful and informative experience. It's wonderful to know our efforts in recognizing military service were appreciated as well. Thank you for recommending us. Enjoy your new car!

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