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BMW Northwest

Fife, WA

4.8
813 Reviews

4011 20th St E

Fife, WA

98424

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Showing 813 reviews

April 12, 2025

I brought my vehicle in for recall of my brakes. I received outstanding service. I was very pleased with my service. More

by Hubb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
Apr 14, 2025 -

BMW Northwest responded

We're delighted to hear that you received outstanding service during your visit for the brake recall at BMW Northwest. Thank you for choosing us, and we're pleased to know you're satisfied with our team's efforts!

April 10, 2025

Came in for a disgnostic and possibly some warranty work for a blown amplifier due to a known defect in design for my vehicle. Diagnostic took two days, and when I came to pick the vehicle up the next day n More

by jrosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gage Stanton
Apr 10, 2025 -

BMW Northwest responded

Jrosario, I'm sorry to hear about your experience with the diagnostic and complimentary services. This isn't the level of service we aim for, and I apologize for any inconvenience caused. Please feel free to reach out so we can address this situation properly. Thank you, Jay Senon - Service Manager - 253-896-2502

April 09, 2025

This dealership is the best! Their maintenance group are outstanding. Our service advisor was the best! More

by Wayne Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Apr 10, 2025 -

BMW Northwest responded

Wayne, thank you for the fantastic feedback! We're delighted to hear that our maintenance team and service advisor impressed you at BMW Northwest. We look forward to serving you in the future!

Apr 10, 2025 -

Wayne Green responded

I have been with BMW Northwest for over 15 years and they are the Very Best. Recommend to anyone.

April 08, 2025

We visited BMW Northwest last week just to wander through the lot, not with the intentions of making a purchase, but simply to check out the inventory. But we actually purchased a beautiful X1 and have no re More

by mrwilliams1954
Recommend Dealer
Yes
Employees Worked With
John Goldstrom
Apr 09, 2025 -

BMW Northwest responded

Thank you for sharing your experience with us! We're delighted to hear that John, Mark, and Tatiana made your visit to BMW Northwest enjoyable and helped you find the perfect X1. We look forward to seeing you again soon—whether it's for service or just a friendly hello!

April 04, 2025

Mr Cage i rate him 10 out of 10. Super helpful and patient with me.He is wonderful More

by vjaoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cage Stanton
Apr 07, 2025 -

BMW Northwest responded

We are glad to hear that you had an excellent experience working with Mr. Cage! Thanks for choosing BMW Northwest.

April 02, 2025

28 David Quinn @BMW Northwest was able to exceed my highest expectations for my recent service appointment. More

by Patrick Buckholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
Apr 02, 2025 -

BMW Northwest responded

Patrick, we're delighted to hear that David Quinn exceeded your expectations during your service appointment at BMW Northwest! Thank you for sharing this positive feedback.

March 28, 2025

As always we had a positive experience. David Quinn was very professional, helpful, and great to work with. Thanks More

by suddenstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
Mar 31, 2025 -

BMW Northwest responded

We're delighted to hear that David provided you with a professional and helpful experience at BMW Northwest. Thank you for your kind words, and we look forward to serving you again in the future!

March 25, 2025

Great dealership. The entire process was well organized. Every team member we worked was great! More

by cwakefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert
Mar 25, 2025 -

BMW Northwest responded

Thank you for your confidence in BMW Northwest, and for your business. We are grateful to have you as a customer!

March 21, 2025

David, the service manager at BMW Northwest was excellent. David actually makes your car going in for service fun. I rate David 10 stars. More

by Tle50000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 21, 2025 -

BMW Northwest responded

We're delighted to hear that David made your service experience enjoyable at BMW Northwest! Thank you for sharing such positive feedback, and we'll be sure to pass along the kind words.

March 10, 2025

Easy transaction, very transparent and we felt like we Got a good deal. We Love the car and will Be back for our next BMW- ask for Justin, he’s great! More

by jillmeeuwsen31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Mike brown
Mar 10, 2025 -

BMW Northwest responded

Jillmeeuwsen31, we're delighted to hear that Justin and the BMW Northwest team made your experience smooth and transparent. Enjoy your new car, and we look forward to seeing you again for your next BMW!

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