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BMW Northwest

Fife, WA

4.6
719 Reviews

4011 20th St E

Fife, WA

98424

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Showing 719 reviews

March 07, 2022

We had a simple wheel swap and Jeff was great in giving us information as to what to expect. We were happy with the service we have received and look forward to future services with BMW Northwest. More

by S A M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Standford
Mar 08, 2022 -

BMW Northwest responded

Thank you for the great review, Sam! We are thrilled to hear that you had such a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Always get great service at BMW Northwest. Very much appreciated and a main reason why I continue to come back. Thank you. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanford
Feb 23, 2022 -

BMW Northwest responded

Thank you for taking the time to share! We are so glad to hear that you are confident in the BMW Northwest team to get the job done. Drive safely, and we hope to see you back again down the road!

February 21, 2022

Everyone I interacted with at this dealership was extremely helpful and friendly, I definitely recommend coming here if you’re looking for a BMW. More

by edwige260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Jury, Susan Grissom
Feb 22, 2022 -

BMW Northwest responded

Thank you for the great feedback! We are so glad to hear that you found the right vehicle working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

I was charged $3k for repair and issue with we not resolved. Since then I’ve have tired over 10 times (phone,email,text,voicemail) to get my service rep. rich knoll to return my calls. It has been 5 d More

by Stevharris20
Recommend Dealer
No
Employees Worked With
Rich Knoll
Feb 23, 2022 -

BMW Northwest responded

I sincerely apologize for the trouble you had reaching our team. We appreciate you bringing your vehicle back to our facility and we look forward to completing your repairs. Thank you, Jay Senon - Service Manager

February 20, 2022

I recently set an appointment to get an oil change and brake replacement. Even though my BMW is no getting older and cost me almost the cost of a new BMW I keep coming back to BMW Northwest as the level More

by Karl emery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 21, 2022 -

BMW Northwest responded

Karl, thank you for the great review! It is our goal to deliver a seamless and straightforward service experience, and it means a lot to hear that this was reflected in your time working with Dave. Drive safely, and we hope to see you back again at BMW Northwest!

February 18, 2022

Jeff was really good to work with. Took time to communicate with us during the long process to fix our car. I recommend Jeff Stanford as a rep when having any maintenance done at BMW More

by Tscheney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Feb 19, 2022 -

BMW Northwest responded

Jeff will be delighted to hear how much his communicative care meant to you throughout the repair process. We're so pleased that you recommend Jeff and the BMW Northwest team, and we look forward to assisting you again next time you need us!

February 08, 2022

Emergency tire replacement after a nasty encounter with a pothole, they got me to the front of the line, got the tires delivered same day, alignment needed tuning as well. Thanks Bmw nw. I’m not taking the More

by Sid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 09, 2022 -

BMW Northwest responded

Sid, we are so happy we could help! Thank you for choosing BMW Northwest and for sharing your terrific review. We look forward to welcoming you back next time!

February 04, 2022

The BMW Northwest I visited for the first time yesterday provided a very satisfactory service and I plan to visit again next time. More

by yahoo_us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard..
Feb 04, 2022 -

BMW Northwest responded

Thank you for allowing us the chance to earn your business! We are delighted to hear that our service team left a great first impression. Enjoy your weekend and hope to see you next time at BMW Northwest!

February 01, 2022

Mr. Jeff Stanford, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. More

by Bin.nryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Feb 01, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 30, 2022

Great service! My Service advisor Liz went above and beyond. She melted me in the loop with everything. Even had my car dropped off at my work when is was done! Thanks More

by Lizzymentil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
Jan 31, 2022 -

BMW Northwest responded

Lizzy, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Liz and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

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