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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
714 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 714 reviews

October 20, 2021

Very friendly customer service! My service advisor Dave Quinn is honest and friendly, and very helpful. He’s the best!! The atmosphere is very clean and comfortable. I have never had a bad experience in More

by PYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Quinn 5 Stars
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Oct 21, 2021 -

BMW Northwest responded

Thanks for sharing these kind words about Dave! It's great that he's friendly, helpful, and honest. Hearing these compliments about members of our team absolutely makes our day. Thanks for your longtime business! We hope to see you again next time.

Helpful
October 19, 2021

Service was quick, service person was courteous and well versed, vehicle was very clean and work done was very satisfactory. Well worth my hundred mile drive. More

by Ronhecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
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Oct 19, 2021 -

Ronhecker responded

Service was quick, Andrew was courteous and well versed. Vehicle was very clean and work done was very satisfactory. Well worth my hundred mile drive.

Oct 19, 2021 -

BMW Northwest responded

Thank you so much for making the trip out to see us at BMW Northwest! We are delighted to hear that Andrew and our team provided excellent service. Enjoy your day!

Helpful
October 19, 2021

Tony is a great asset to BMW NW. He’s professional and knowledgeable. He helped me through the process of buying a new car making it a pleasant experience. He was very helpful even when I got cranky! W More

by Joysoup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wu
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Oct 20, 2021 -

BMW Northwest responded

Congratulations on your new car! We are thrilled that Tony and the team made the experience so informative and pleasant. Thank you for choosing BMW Northwest and for sharing your great review!

Helpful
October 10, 2021

Staff is very courteous and professional. The dealer is also very clean and well-kept More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 11, 2021 -

BMW Northwest responded

We are so happy we could earn your five stars! Thank you for stopping by BMW Northwest for service. We'll see you again soon!

Helpful
October 09, 2021

Very professional, courteous, detailed and reliable. They also have very good services, in order to facilitate simple client conveniences. More

by officerrg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 10, 2021 -

BMW Northwest responded

It means a great deal that you know you can rely on the BMW Northwest team for professional, courteous, and detailed care. We'll go above and beyond for our loyal guests every chance we get. Thank you for supporting us with a positive review, and take care!

Helpful
October 04, 2021

Great auto service. Great Customer care service. I was greeted and helped as soon as I walked in. More

by binnryan94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
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Oct 05, 2021 -

BMW Northwest responded

We're glad we're meeting our goal of delivering attentive and helpful guest care! Thank you for the great review and for taking your business to BMW Northwest!

Helpful
October 03, 2021

Jeffery was very prompt about keeping me informed about status of the parts for my vehicle. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Oct 03, 2021 -

BMW Northwest responded

Informative and thorough care is where we shine at BMW Northwest! We're so pleased to hear that Jeffrey went the extra mile to keep you in the loop about the status of parts for your vehicle. Thank you for trusting our team to provide you with the highest quality care and drive safely until we see you next, Chris!

Helpful
October 01, 2021

Brandon he is really good and he’s is very helpful Thank you Brandon . He is great More

by Gita.jhuty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 01, 2021 -

BMW Northwest responded

Gita, thank you for the great review! We appreciate your business and are happy to hear that Brandon delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW Northwest!

Helpful
October 01, 2021

Excellent service and attention to detail from everyone I dealt with at BMW Northwest, quick turnaround and solved my problem for a very reasonable fee, plus provided a loaner so I could get back home withou More

by Mike in Port Orchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Frady
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Oct 01, 2021 -

BMW Northwest responded

Thank you for rating BMW Northwest five stars! We are delighted to hear that our team helped make this process smooth and easy. For all your future auto needs, we will be here for you!

Helpful
September 30, 2021

Excellent service, they made sure to maximize my service plan and verify if there were any recalls on my car. More

by Gregory.Johanek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 30, 2021 -

BMW Northwest responded

We aim to provide exceptional service for our guests and it is validating to hear that our team went above and beyond to assist you, Gregory. Thanks so much for choosing BMW Northwest!

Helpful
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