BMW Of Columbia

Sebastian was definitely the right person to have as my service advisor. Very knowledgeable and courteous! service advisor. Very knowledgeable and courteous! More

I bought a car from Bryce in 2022. My experience was so good that when I was ready to upgrade, I drove back to Columbia despite having a local dealership and having moved more than thr My experience was so good that when I was ready to upgrade, I drove back to Columbia despite having a local dealership and having moved more than three hours away. Bryce had since been promoted which is not surprising at all. Still, Bryce connected me with Morgan and promised me that she would deliver the same level of customer service. Morgan delivered. She came in on a Saturday despite having just landed from an international flight. She knew the model I was interested in and had one delivered and waiting for me that matched the exact same preferences and packages as my last model. Based on my two experiences, it’s hard to imagine buying any car in the future from anywhere else! Matan 10 out of 5. More

My appointment took a little over two hours. Although it took longer than I expected, the wait went well. Seth was very attentive with keeping me informed on the progress. There was also an empl Although it took longer than I expected, the wait went well. Seth was very attentive with keeping me informed on the progress. There was also an employee who sat next to Seth helped to assist me while I waited for Seth. I arrived about ten minutes early for my appointment, so I was very appreciative and thought that was very nice of him to get my information in the system while waited. The only disappointed I had was with the snacks selections. I would recommend including more healthy selections… More

Making an appointment was easy and smooth. My representative, Mr. Middleton, was ready to receive my vehicle promptly and demonstrated competence, professionalism, and clear communication thro My representative, Mr. Middleton, was ready to receive my vehicle promptly and demonstrated competence, professionalism, and clear communication throughout the process. The facility is comfortable and clean, making the overall experience pleasant and efficient. Highly satisfied with the service! More