Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW Of Columbia
Columbia, SC
1,177 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,177 reviews
May 11, 2025
Thanks to Pavel for the kind and courteous service provided today. This is my preferred dealership. Please stop in to meet the team, I'm certain they can find a car that fits your needs. provided today. This is my preferred dealership. Please stop in to meet the team, I'm certain they can find a car that fits your needs. More
by RavenLDunn
Employees Worked With
Gary and Pavel
May 10, 2025
Sales- very good Service- so-so. It was good this time. Terrible last time. Made an appointment for service for recall. Came in for service and was told they didn’t have the parts. T It was good this time. Terrible last time. Made an appointment for service for recall. Came in for service and was told they didn’t have the parts. They made an appointment for me when parts arrive. Delivered car on Monday and was told car would be ready late Tuesday. Next day no call late in day so called service person the number he gave me and left a voicemail. This was late in afternoon but at least an hour before closing time (1800 hr) No reply! Next day early called again. He apologized that he was off yesterday. Car would be ready later. Mid afternoon he called car was ready. He initially told me car could be ready late today or by lunch time tomorrow. All trust was lost after that visit. More
by suedanmurf91
Employees Worked With
Jessica Dease
May 09, 2025
The service advisorr Seth was great but the rest of them is why the rating is low. Seth made sure that I was well taken care of and was the only one to greet me. There was employees talking to each other wh is why the rating is low. Seth made sure that I was well taken care of and was the only one to greet me. There was employees talking to each other while he was actually working so I just waited for him. I waited inside and it made me very uncomfortable. I could also tell that Seth is treated very differently than the rest even though he continues to work hard. They give him a hard time and loos like they put most of the work on him. A lady named Jessica also kept making jokes about him while I was there. Very unprofessional. Seth would be the only reason I would come and do business with this dealership. I also noticed that Seth is the only person without a name tag and business cards. And he needs them because he will bring bmw great business. He actually cares about the customer. More
by arianaroseborough
Employees Worked With
Seth
May 08, 2025
They put bad parts on my car! Showed some prejudice. We’re not very nice and acted as if my car didn’t matter because out of the words of a manager that said my car was old and th Showed some prejudice. We’re not very nice and acted as if my car didn’t matter because out of the words of a manager that said my car was old and that it was a privilege for me to get a loaner. More
by Heart to heart
Employees Worked With
Tommie which was great! Service manager
May 07, 2025
Very satisfied with the service of BMW of Columbia! ! Saint and Jason took very good care of my car and explained every single step to me what needs to be done. The BMW team provided me a loaner and exc ! Saint and Jason took very good care of my car and explained every single step to me what needs to be done. The BMW team provided me a loaner and excellent customer service. More
by Myginger02
Employees Worked With
Saint and Jason
May 06, 2025
Sebastian Griffin is a good advisor. However, we went to pick up our car while he was not there and some of the other advisers were not straight with us . They did not know where our key However, we went to pick up our car while he was not there and some of the other advisers were not straight with us . They did not know where our key was located. More
by Gerryrobinson25
Employees Worked With
Sebastian Griffin
May 05, 2025
Everyone is pleasant and helpful. I get a lot of compliments on my car. I have come to trust them because of the lack of mechanics in the area who work on BMWs. I get a lot of compliments on my car. I have come to trust them because of the lack of mechanics in the area who work on BMWs. More
by ctlonghorm
Employees Worked With
Tommeo
