BMW Of Columbia

Very professional, knowledgeable, and caring staff who made sure your questions and concerns were addressed made sure your questions and concerns were addressed More

Katelyn was a fantastic representative of the commitment that Columbia BMW has to customer service. We were from out of state and had an urgent repair. Katelyn guided us through our repair process, provided that Columbia BMW has to customer service. We were from out of state and had an urgent repair. Katelyn guided us through our repair process, provided excellent communication, and made sure that our car was ready when promised More

Excellent service. Very informative and great communication with me throughout the whole process. Will return Very informative and great communication with me throughout the whole process. Will return More

Their Service Coordinator, Mark Dixon is spectacular each and every time! So appreciative of his expertise and time with my service needs. I can and do always count on him; never disappoints! Thank y each and every time! So appreciative of his expertise and time with my service needs. I can and do always count on him; never disappoints! Thank you, Mark!! More

What an easy order/purchase. Clear, timely communications and updates. Delivery was exceptional, already planning for my next order. Clear, timely communications and updates. Delivery was exceptional, already planning for my next order. More

People are friendly and helpful but long time for an oil change 2hrs. There was barely any bmw merchandise looked like they were going out of business with a shirt here and there and the rest of the shelfs change 2hrs. There was barely any bmw merchandise looked like they were going out of business with a shirt here and there and the rest of the shelfs bare. More

BMW of Columbia gives excellent service. They are very accommodating and courteous. There has never been a time that I did not received great service. My only complaint is the costs involv They are very accommodating and courteous. There has never been a time that I did not received great service. My only complaint is the costs involving parts and labor. Even with a discount I still am having to pay exorbitant costs for repairs. With the exception of purchasing tires, BMW of Columbia has done all of my repairs. Therefore, I feel I am considered a repeat customer which should count for something. I am not blaming your service advisor, he was excellent. I only wish that someone in management would reach out to me and offer me an explanation regarding costs involved with repairs. My cell phone number is 803-240-5705. More