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BMW Of Columbia

Columbia, SC

4.6
1,550 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,550 reviews

August 04, 2026

This was an exceptionally pleasant experience. Jodyann is an outstanding service representative who went above and beyond to make sure we taken care of. AAA picked up our care from our driveway More

by Emuir773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann
Aug 04, 2026 -

Emuir773 responded

BMW Of Columbia Aug 4, 2026 Emuir773 This was an exceptionally pleasant experience. Jodyann is an outstanding service representative who went above and beyond to make sure we taken care of. AAA picked up our care from our driveway on Sunday dropped it off at the dealer. I call at 8: AM Monday morning to check on the status, Judy answered and ran with the ball from there (I was working fro Nee York so, all this took place by Phone. The car was ready to be picked up by 2:00 PM (6 Hours later after a battery replacement and other services. We need more Jody's ... she is an assett to your establishment and a pleasure to work with. HATS-OFF to the Service Department) Kind Regards, Errol Muir (A Satisfied Customer)

Aug 04, 2026 -

Emuir773 responded

BMW Of Columbia Aug 4, 2026 Emuir773 This was an exceptionally pleasant experience. Jodyann is an outstanding service representative who went above and beyond to make sure we taken care of. AAA picked up our care from our driveway on Sunday, dropped it off at the dealer. I call at 8:AM Monday morning to check on the status, Judy answered and ran with the ball from there (I was working from New York so all this took place by Phone. The car was ready to be picked up at 2:00 PM (6 Hours later after a battery replacement and other services) We need more Jody's ... she is an assett to your establishment and a pleasure to work with. Kind Regards, Errol Muir ( A Satisfied Customer)

August 01, 2026

David was very helpful and accommodating during this process this week. I appreciate him and Bryce working with me to finish up in a timely manner. More

by Dlw050122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElveen, Bryce Clifton
Aug 02, 2026 -

BMW Of Columbia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2026

Saint is an awesome service advisor and John is the best BMW technician in South Carolina. He is the only one I trust with my M8. More

by Marshall Keith Posey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint, John, Brett Bostic
Aug 02, 2026 -

BMW Of Columbia responded

Hi Marshall, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We do hope we can be of assistance in the future. Take care!

July 31, 2026

From the many years of being a customer, I have received only the best results from all departments. Kudos More

by Big2driiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach (Parts Manager), John(Master Tech) Saint (Service Advisor)and the entire staff. Best , Brett Bostic, Henry Shugars
Aug 02, 2026 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2026

Very helpful and was able to get me back on the road quickly, customer service was excellent. More

by Damionjcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann
Jul 26, 2026 -

BMW Of Columbia responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2026

Geoffrey Benedetto my service advisor was a pleasure to work with. He was very helpful in answering all of my questions and his follow up communication skills were outstanding! More

by Pwtrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Benedetto
Jul 26, 2026 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Geoffrey here at BMW of Columbia! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2026

Demetrius was pivotal with excellent service in advising me of what my car needed and keeping me updated at every step. Catherine got me in the right loaner vehicle while my car was being serviced. She More

by sdlandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius & Katherine
Jul 26, 2026 -

BMW Of Columbia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

The associates were extremely punctual and courteous, the team was knowledgeable and the dealership was spotless. More

by washin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodyann
Jul 24, 2026 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2026

Had the oil changed today. They were efficient and had the car finished in a reasonable time even though I didn’t have an appointment. My service adviser wasn’t as personable More

by aspect.darters2n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 23, 2026 -

BMW Of Columbia responded

Thank you for your feedback. We’re glad to hear your oil change was completed efficiently, even without an appointment. We also appreciate your comments regarding your advisor interaction, as we understand how important friendly, personalized service is. Your feedback will be shared with our team, and we look forward to providing an even better experience on your next visit.

July 16, 2026

Service was smoother than ever before. My rep was SUPER!, POLITE AND ACCOMMODATING. My on problem is that they performed brake service and now my brake fluid light is on. But im sure they More

by melkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley
Jul 21, 2026 -

BMW Of Columbia responded

Thank you for your feedback. We’re glad to hear your recent service experience was smoother than ever and that your advisor provided such polite and accommodating service. We also appreciate you bringing the brake fluid warning light to our attention and understand your concerns regarding repair costs. If the warning light is still on, please reach out to us so we can review it further. We appreciate the opportunity to assist you again.

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