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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.6
1,322 Reviews
Call Dealership (803) 404-5400
View Awards

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,323 reviews

September 24, 2025

The customer service was excellent. The entire team at Columbia BMW never fails to impress. The attention to detail and the exceptional service I receive each time keeps me coming back. More

by Tblankenship
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett and Gary
Report | Print
September 19, 2025

Matt was extremely helpful and put forth much effort to give me the best customer experience! BMW of Columbia is lucky to have him! More

by Darrielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 21, 2025 -

BMW Of Columbia responded

Hi Darrielle, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Service Representative Geoffrey was professional and effective. I enjoyed the experience. All work completed within a short period and car washed. More

by MIKE DOEBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Benedetta
Report | Print
Sep 21, 2025 -

BMW Of Columbia responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Saint was wonderful! Very helpful, knowledgeable, patient with my questions. Best service ever had at BMW. Please keep him in customer service; he’s a leader. More

by spoliakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Report | Print
Sep 20, 2025 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2025

Matthew, the service representative was helpful and went out of his way to assist; however the service department needs review by corporate. More

by tonytrainaaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
Report | Print
Sep 21, 2025 -

BMW Of Columbia responded

Thank you for sharing your feedback. We’re glad to hear Matthew was helpful, but we’re concerned about the rest of your experience. We’re unable to locate your information in our system under the name provided — please reach out to us directly so we can learn more about what happened and address your concerns. Edwin Flores, Service Manager BMW of Columbia | edwinflores@Group1Auto.com

September 18, 2025

My vehicle was ready in good time. No problems. Great customer service. Thanks Matt! U rock! More

by Kjharris2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 18, 2025 -

BMW Of Columbia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

BMW of Columbia is a top-tier dealership in Columbia, SC, featuring excellent facilities, a highly skilled staff, and expert automotive mechanics who provide superb customer service, knowledge, and attention More

by jmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Saint Hadwin
Report | Print
Sep 18, 2025 -

BMW Of Columbia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Columbia! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2025

Morgan was a pleasure to work with. We were able to get the deal done and I’m very satisfied with the vehicle. More

by nekeshiarobinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Laney
Report | Print
Sep 18, 2025 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you have any further questions, please don't hesitate to reach out!

September 17, 2025

Service department was short staffed and the attitudes were not good! Long wait before ch ecking in More

by Eveyond
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Sep 20, 2025 -

BMW Of Columbia responded

Thank you for reaching out regarding your recent concerns with the service department. Can you please contact me so I can learn more about your experience? I could not find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Edwin Flores, Service Manager BMW of Columbia | edwinflores@Group1Auto.com

September 16, 2025

After service, my door lock actuator suddenly broke dealership caused issue, very disappointed experience overall More

by dutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saint
Report | Print
Sep 20, 2025 -

BMW Of Columbia responded

Thank you for your feedback about this, and we apologize for any inconvenience you faced during your recent visit. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that we can further discuss what took place in this situation. Edwin Flores, Service Manager BMW of Columbia | (803) 691-8633 | edwinflores@Group1Auto.com

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