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BMW Of Columbia
Columbia, SC
1,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,225 reviews
June 20, 2025
Great communication out of the Columbia dealership, very consistent at all my appointments. Seth took great care of me and I was in and out with no hassles. I do recommend allowing the service advisors consistent at all my appointments. Seth took great care of me and I was in and out with no hassles. I do recommend allowing the service advisors and technicians room to breathe when corporate is visiting. The "show out" causes chaos and anxiety for customers and staff - when they arrive and monitor the service/production. As customers we could feel the stress in the atmosphere by the expectations set forth by corporate visiting on Thursday June 19. More
by fuchsia.beers
Employees Worked With
Seth
June 19, 2025
Tommieo Middleton did a fantastic taking care of my car, always do. He is attentive and an excellent communicator. Tommieo makes each experience personal. always do. He is attentive and an excellent communicator. Tommieo makes each experience personal. More
by rddarby0911
Employees Worked With
Tommieo Middleton
June 19, 2025
Everything was very good. The sales person was very nice explain it very detail to me and the best one is he give me a very good deal. All i can say is amazing. The sales person was very nice explain it very detail to me and the best one is he give me a very good deal. All i can say is amazing. More
by Deswantolim0890
Employees Worked With
Gary harman
June 18, 2025
The service here is very uneven and very expensive. I checked in with the service advisor, who sent me a text with an estimate of the cost. Shortly thereafter, I received a video walk around of my car I checked in with the service advisor, who sent me a text with an estimate of the cost. Shortly thereafter, I received a video walk around of my car, saying my tires had dry rot and needed to be replaced. Highly unlikely. I finally got the text saying the car was ready. Over $700 for very basic service (oil/filter and cabin air filter), many times the estimate. I was told that the computer automatically assigns the estimate and it’s always the same. Ok, so why send it? I asked about the dry rot. The advisor laughed and said “wrong video.” Ok, but whose inspection did I get, and who got mine? Finally, I had asked them to replace the wiper blades, which they forgot. I had to wait while they did that, but at least they didn’t charge for them. More
by ithaca66
Employees Worked With
Don’t recall
June 16, 2025
The service rep, SETH Nortey, did an outstanding job as far as getting the service started and explaining different plans. However, the cost of maintenance at this shop is extremely high. far as getting the service started and explaining different plans. However, the cost of maintenance at this shop is extremely high. More
by marvin.chapman
Employees Worked With
Seth Nortey
