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BMW Of Columbia

Columbia, SC

Overview
Reviews
Vehicles
4.5
812 Reviews
Call Dealership (803) 404-5400
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5919 Two Notch Rd

Columbia, SC

29223

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Showing 812 reviews

May 07, 2024

Prompt service department. Easily made an appointment online. We service both are cars here. Accurate quote provided upfront. Status conveniently provide via text. More

by ccunninghamehs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
May 06, 2024

Very professional, knowledgeable, and caring staff who made sure your questions and concerns were addressed More

by Vpatrick40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
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May 08, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was professional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 04, 2024

Excellent service. Very informative and great communication with me throughout the whole process. Will return More

by ancel.rembert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 08, 2024 -

BMW Of Columbia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 04, 2024

Katelyn was a fantastic representative of the commitment that Columbia BMW has to customer service. We were from out of state and had an urgent repair. Katelyn guided us through our repair process, provided More

by kc5165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn, Service Department
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May 08, 2024 -

BMW Of Columbia responded

It's wonderful to hear about Katelyn's exceptional customer service at BMW of Columbia, especially during an urgent repair situation. Her guidance, communication, and commitment to ensuring your car was ready as promised showcase our dealership's dedication to customer satisfaction.

Helpful
May 03, 2024

Their Service Coordinator, Mark Dixon is spectacular each and every time! So appreciative of his expertise and time with my service needs. I can and do always count on him; never disappoints! Thank y More

by Mgardine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dixson
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May 07, 2024 -

BMW Of Columbia responded

We're delighted to learn about your positive experience and the spectacular assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 02, 2024

Lionel at the service counter was a pleasure to work with and took care of my issues in a timely manner. The costs were reasonable and in line with other shops in the area. More

by Beamer Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Hernand
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May 05, 2024 -

BMW Of Columbia responded

It's great to hear about your positive experience with Lionel at the service counter! We're glad that he took care of your issues in a timely manner and that you found the costs reasonable. We're here to help and ensure your satisfaction!

Helpful
May 02, 2024

What an easy order/purchase. Clear, timely communications and updates. Delivery was exceptional, already planning for my next order. More

by hp.connelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Petersen - Excellent 5*, Jeremy Easterling
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May 07, 2024 -

BMW Of Columbia responded

Congratulations on your new vehicle! We're thrilled to have delivered an easy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 01, 2024

Great service, exceeded all expectations. Lionel was awesome, will definitely come back again. On budget too!! More

by coens b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
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May 03, 2024 -

BMW Of Columbia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

Scheduling was easy, Tony and other team members were very professional and knowledgeable. Very tasty coffee)) More

by Olena.gordillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 03, 2024 -

BMW Of Columbia responded

You had a smooth experience scheduling your appointment and interacting with Tony and the team. It's always nice when the staff is professional and knowledgeable. And who can resist tasty coffee?

Helpful
April 30, 2024

People are friendly and helpful but long time for an oil change 2hrs. There was barely any bmw merchandise looked like they were going out of business with a shirt here and there and the rest of the shelfs More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zek the salesman was helpful
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May 07, 2024 -

BMW Of Columbia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
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