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BMW Of Columbia

Columbia, SC

4.6
1,170 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,170 reviews

March 14, 2025

Sebastian Griffin is a very informative guy very Courteous and I'm really appreciate his team More

by pastorhopkins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Griffin
Mar 18, 2025 -

BMW Of Columbia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2025

Very disappointed in the service from manager and clerk, incompetent and not at all accommodating. New manager and new attendant doesn't make a good fit for customer More

by Tstag_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance,
Mar 15, 2025 -

BMW Of Columbia responded

Thank you for reaching out regarding your concerns with service. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

March 13, 2025

My service today went really well. I was kept informed of wha was goin on with my car & how much It would cost, I really appreciate the services I receive each time I bring my car in f More

by Babygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Mar 16, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2025

Service rep friendly and professional. He kept me informed during the entire service process of progress and found issues. More

by lisa.frey61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Mar 15, 2025 -

BMW Of Columbia responded

Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Saint was a great advisor…very helpful and polite! !! 10 out of 10. I’ll definitely request him again! More

by Ericapsmith08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saint
Mar 14, 2025 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

I had a great experience with Chance. I needed several repairs done for my car, and he did a great job of providing a quote, so that I knew what to expect. During repairs he communica More

by X3_Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Street
Mar 14, 2025 -

BMW Of Columbia responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2025

First time customer, great attention to setting up account and explaining details of recall. Great follow through and picked up my car with a hand shake. More

by Charles Hearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Mar 13, 2025 -

BMW Of Columbia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 09, 2025

Great service, I was kept informed on the progression of my services throughout the entire process. More

by rozb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo
Mar 13, 2025 -

BMW Of Columbia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 08, 2025

Great customer service and excellent work, each and every time I visit the dealership! Top notch service, as well. More

by Michaelarmst.80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommie and Cynthia
Mar 10, 2025 -

BMW Of Columbia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2025

Happy with service (David) and my advisor (Charles). Good communication. Loaner would be nice as well as nitrogen. Overall, very pleased knowing the work was done professionally! More

by boganrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, David
Mar 10, 2025 -

BMW Of Columbia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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