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BMW Of Columbia

Columbia, SC

4.6
1,193 Reviews

5919 Two Notch Rd

Columbia, SC

29223

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Showing 1,193 reviews

March 02, 2025

Service department was business like but not friendly. Not treated as I normally get treated after coming there for years More

by lcfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance
Mar 06, 2025 -

BMW Of Columbia responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Reynolds General Manager BMW of Columbia (803) 714-5219 samreynolds@Group1Auto.com

February 27, 2025

Thank you Charles Baker for getting my repairs completed in a timely fashion. He walked me through all the steps of the repairs. More

by Sharon J Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Mar 02, 2025 -

BMW Of Columbia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 27, 2025

Thank you Charles Baker… he got my repairs done in a timely manner. Awesome job More

by Sharon J Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Mar 02, 2025 -

BMW Of Columbia responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

February 25, 2025

Easy to deal with and eager to make a sale. Have purchased 2 cars there in last six months More

by Wdyer66321
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavol, Brett
Feb 28, 2025 -

BMW Of Columbia responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

I was taken care of by a great service provider Demetrias. He was really goid More

by wmclean3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrias
Feb 28, 2025 -

BMW Of Columbia responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 25, 2025

Professional, clean and courteous. Personnel are genuinely concerned about customer service. Charles Baker, my agent, ensured I was pleased with the service provided by BMW but also en More

by Arbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Baker
Feb 28, 2025 -

BMW Of Columbia responded

Arbo, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

Charles (Chuck) was the most pleasant service person I dealt with the Columbia BMW. He’s professional, thorough and kind. He went through every maintenance requirement. He made me feel at ease and ma More

by Cyndi Brunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck /Charles
Feb 28, 2025 -

BMW Of Columbia responded

Hello Cyndi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2025

Great customer service experience with Tommieo Middleton. Mr. Middleton thoroughly explained the services that were needed for my vehicle and answered all of my questions. Mr. Middleton was patient, kind, an More

by Arabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo Middleton
Feb 28, 2025 -

BMW Of Columbia responded

Hi Arabia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Chance was very nice to work with and explained what the technicians did very well More

by sheilawhitaker03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Feb 21, 2025 -

BMW Of Columbia responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Columbia. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Excellent service. Tommeio was polite, knowledgable and efficient. I wood definitely have my BMW serviced here again. More

by moorman7487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommeio
Feb 21, 2025 -

BMW Of Columbia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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